Yeison Ariel Toro Medina
Chicago,IL
Summary
Courteous professional with substantial experience in Customer Service industry. Skilled for multitasking and managing time well, conducting light housekeeping and providing personal care. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Communicative and responsive individual with over 5 years of experience.
Overview
8
8
years of professional experience
Work History
Senior Caregiver
Destiny Healthcare Services Inc.
2023.06 - Current
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Customer Service /Manager's Assistant
City Supermarket
2020.06 - 2023.06
- Responsible for directing and supervising supermarket employees, ensuring that they perform their duties effectively, provide excellent customer service, and comply with established norms and policies.
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Responded to customer calls and emails to answer questions about products and services.
Bar-back
Orale Mexican kitchen
2019.01 - 2020.01
- Prepares and serve cocktail drinks for customers
- Restock and maintain station in order, assuring there is glassware, liquor, bear
- Make and prepare the garnishes that compliment the drinks
- Assess the liquor pool, as well as general inventory for the bar.
Service Bar/Barista
Coffee Shop Bar Restaurant
2016.01 - 2018.01
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
Education
Bachelor of Science - BACHELOR'S DEGREE IN SOCIAL SCIENCES
University of Caldas
Manizales Colombia07.2015
Skills
- Works well with others
- Provide customer service
- Bilingual in English and Spanish
- Cash Register Operations
- Cash Handling
- Training and Development
- Quality Assurance Controls
- Knowledgeable in the Accubar inventory system
References
Kamila Ferreira, 551-223-7078. New Jersey
Jose Luna, 733-318-3136. Chicago
Timeline
Senior Caregiver
Destiny Healthcare Services Inc.
2023.06 - Current
Customer Service /Manager's Assistant
City Supermarket
2020.06 - 2023.06
Bar-back
Orale Mexican kitchen
2019.01 - 2020.01
Service Bar/Barista
Coffee Shop Bar Restaurant
2016.01 - 2018.01
Bachelor of Science - BACHELOR'S DEGREE IN SOCIAL SCIENCES
University of Caldas
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