Yejide Jackson
Gardena,CA
Summary
Dynamic Case Manager with a proven track record at Straight Path ILS, SLS, Parenting Services, excelling in client advocacy and crisis intervention. Skilled in developing comprehensive case plans and enhancing access to community resources, empowering clients towards independence and improved well-being. Committed to effective documentation and fostering strong client relationships.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Case Manager
Straight Path ILS, SLS, Parenting Services
08.2018 - Current
- Scheduled and coordinated medical appointments and meetings for client's, staff, management, and vendors to ensure smooth daily operations.
- Conduct thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Completed Individual Service Plan Reports to document client progress and service outcomes.
- "Assisted participants with budgeting and money management to promote financial independence."
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Set and transport Client's to healthcare visits and necessary business appointments.
- Conducted routine medication checks to ensure compliance and safety
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Taught the participants cooking skills.
SLS Caseworker
Giant Steps Training Facility
03.2008 - 03.2018
- Enhanced client well-being by developing comprehensive case plans addressing individual needs.
- Managed high-risk cases involving substance abuse or domestic violence concerns with specialized interventions tailored to each situation.
- Assisted clients in preparing applications for social security benefits, housing and assistance programs.
- Advocated on behalf of clients in legal proceedings and medical.
- Assisted individuals with disabilities in accessing necessary accommodations within the community, promoting increased independence and quality of life.
- Offered support and direction to families and coordinated with court system
- and other community agencies for treatment.
- Enhanced client access to community resources, connecting individuals with vital services to support their well-being.
- Conducted home visits to assess and address client needs in their living environments.
Education
Associate of Science - Physical Sciences
Compton Community College
Compton, CA06-2024
Associate of Arts - Psychology
Los Angeles Southwest College
Los Angeles, CA05-2015
Skills
- Case management
- Time management
- Documentation and reporting
- Case needs assessment
- Conflict resolution
- Staff education and training
- Email and telephone etiquette
- Patient needs assessment
- Client advocacy
- Care coordination
- Community resources
- Case planning
- Crisis intervention
Certification
Conducted Documentation Training
HIPAA-Compliant Documentation
Case Planning & Service Coordination
Crisis De-escalation (CPI Techniques)
Client Advocacy & Confidentiality
Interdisciplinary Collaboration
Mandated Reporter Training
Timeline
Case Manager
Straight Path ILS, SLS, Parenting Services
08.2018 - Current
SLS Caseworker
Giant Steps Training Facility
03.2008 - 03.2018
Associate of Science - Physical Sciences
Compton Community College
Associate of Arts - Psychology
Los Angeles Southwest College
CPI Training, Mandated Reporter Certification
Mandated Reporter Training – Completed state-mandated training on identifying and reporting signs of abuse and neglect in compliance with legal and ethical standards.
CPI Certified (Crisis Prevention Intervention) – Trained in nonviolent crisis intervention, including de-escalation techniques, safety strategies, and risk assessment to protect clients and staff.