Yejide McKenzie
Fort Lauderdale,FL
Summary
Dynamic and highly adaptable professional specializing in executive operations, strategic planning, governance support, and high-level administrative leadership. Known for driving organizational alignment, strengthening compliance and ethical standards, and optimizing operational frameworks across global teams. Combines senior-level executive support with sales operations expertise to enhance decision-making, streamline processes, and elevate executive productivity. Trusted advisor to senior leaders with a proven ability to manage complex priorities, cross-functional initiatives, and high-stakes communications.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Executive Support & Sales Ops Administrator
Skillsoft
07.2023 - 09.2024
- Partnered directly with the SVP of Compliance to support internal governance, ethical training initiatives, and adherence to corporate compliance protocols.
- Ensured executive-level processes, travel, and approvals aligned with compliance and ethical standards, reducing risk exposure and strengthening operational controls.
- Served as a key strategic support resource for the CRO, enabling high-impact decision-making through structured communication, prioritized workflows, and stakeholder coordination.
- Managed complex global calendars, shifting priorities, and sensitive communications for multiple senior executives.
- Coordinated national and international travel—particularly throughout Europe—ensuring cost compliance, policy alignment, and executive readiness.
- Streamlined operational accuracy by leveraging Concur to reduce reimbursement delays and ensure documentation compliance.
- Designed, customized, and maintained Salesforce dashboards, enhancing visibility into revenue insights and leadership performance metrics.
- Developed contract review and template systems that improved accuracy, compliance, and turnaround times.
- Served as the central liaison between sales leadership and cross-functional teams, improving operational transparency and communication flow.
- Supported data-driven strategy through reporting, analytics, and executive presentations.
Sr Executive Support & Sales Ops Administrator
Africa Adventure Company
11.2016 - 06.2023
- Supported the President with executive-level operational planning, business review preparation, customer governance requirements, and confidential strategic initiatives.
- Ensured adherence to global travel compliance requirements.
- Maintained and optimized Salesforce systems to improve reporting accuracy and pipeline integrity, enhancing executive visibility and decision-making.
- Acted as a strategic partner to the President by preparing briefing materials, synthesizing key data for decision-making, and ensuring alignment across departments.
- Served as the primary gatekeeper for executive communications, prioritizing requests, maintaining confidentiality, and facilitating efficient information flow.
- Coordinated high-level meetings, including agenda development, action item tracking, and follow‑through to ensure accountability.
- Supported governance activities by ensuring executives were equipped with accurate reports, client updates, and compliance documentation ahead of leadership discussions.
- Managed vendor relationships, contract renewals, and executive-level approvals to streamline operational processes and reduce administrative bottlenecks.
Senior Operations Associate
PRADA
06.2015 - 10.2016
- Implemented an inventory control system, reducing discrepancies by 95% and improving inventory accuracy by 50%.
- Led shipping and receiving operations, ensuring timely and flawless product delivery with a 95% customer satisfaction rate.
- Strengthened team collaboration and customer service initiatives, increasing repeat business by 50%
- Supported the area store Directors with operational reporting, schedule coordination, and daily briefing preparation to ensure smooth store-wide execution.
- Assisted in loss prevention and compliance checks, ensuring adherence to company standards and improving audit readiness.
- Led operational initiatives to streamline inventory management processes.
Skills
- Executive Operations & Support
- Strategic Planning & Execution
- Cross-Functional Communication
- Compliance & Ethics Oversight
- Governance & Policy Alignment
- Sales Operations
- CRM & Data Stewardship
- High-Level Communication
- Project & Workflow Optimization
- Organizational Enablement
- Contract Review & Management
- Complex Domestic & International Travel
- Calendar & Prioritization Management
- Confidentiality & Risk Mitigation
- Relationship & Stakeholder Management
- Salesforce
- Concur
- Microsoft & Google Suites
- Salesforce administration
- Data analysis
- Compliance adherence
Certification
- Salesforce Administrator Cert Prep: Analytics & Mobile Administration
- Salesforce Essential Training
- Salesforce for Admins
Timeline
Executive Support & Sales Ops Administrator
Skillsoft
07.2023 - 09.2024
Sr Executive Support & Sales Ops Administrator
Africa Adventure Company
11.2016 - 06.2023
Senior Operations Associate
PRADA
06.2015 - 10.2016