- Spanish - Fluent
Yekaterina Ramirez
Martinez,USA
Summary
Enthusiastic, committed to developing inquisitive lifelong learners, in any field. Seeking opportunity to create a positive environment that encourages staff and students exploration and promote self-esteem.
Overview
8
8
years of professional experience
Work History
Special Education Assistant & Substitute Teacher
MT. DIABLO UNIFIED SCHOOL DISTRICT
01.2023 - Current
- Direct the learning procedure in the direction of accomplishing curriculum objectives and goals as implied in the lesson plans for projects, lessons or units assigned
- Prepare instructional procedures and materials which are most suitable for attaining lesson goals
- Preparing attendance according to the procedures of the school
- Ensure an orderly and tidy classroom and may need to keep tables and chairs well arranged and clear of the chalkboard
- Adhere to all procedures, guidelines, and policies followed by regular teachers in line with recommended teaching procedure
- Basic principles and practices of behavior techniques/Techniques used in guiding and motivating students
- Instruct child guidance principles and practices, especially as they relate to students
- Teaching arithmetic, grammar, spelling, language, and reading
- Prepare all record-keeping, data recording techniques
- Classroom procedures and conduct
- Diverse academic, cultural, and ethnic backgrounds of students with special needs
- Establishing and maintaining cooperative working relationships with school staff, students and parents
Customer Service Representative
Social Security Adminstration
11.2021 - 11.2022
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Managed complex service issues, ensuring swift resolution and maintaining service quality standards.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Collaborated with cross-functional teams to address systemic issues impacting customer experience quality.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Substitute Teacher and Special Education Assistant
Contra Costa Office of Education
05.2018 - 08.2021
- Substitute Teacher for West County Detention Center, teaching in County Jail courses in court-ordered substance course will help you move forward in a positive direction. Sign up now for an online drug class or our alcohol classes, workforce development, and computer training.
- Special Education Assistant for community schools various locations;
- Communicate regularly with other members of the instructional team regarding the daily performance of the students
- Under supervision works with students in a group or on an individual basis assisting with specific instructional tasks and accommodating the special needs of individual students
- Assist students with special needs in learning or using special equipment of instructional media
- Assist students with special needs in learning or using special tests
- Assist students with special needs in the development and maintenance of appropriate social behaviors through the use of a variety of positive reinforcement techniques, activities, and/or materials
- Encourage and assist students with special needs in communicating and engaging in social activities such as field trips and extracurricular activities
- Supervises students with special needs in snack and lunch activities and outdoor/campus activities
- Assist students with special needs in learning gross motor skills and teaching independent mobility
- Support students of diverse levels and types of disabilities, gender, ethnic and cultural backgrounds
- Maintain and prepare records and performs clerical duties related to special education programs
- Assist in teaching students’ self-feeding skills and grooming and dressing skills
Education
Registered Behavior Technician Training -
College of Applied Human Services
Buellton, CA07.2021
BACB-certified program 6-course sequence - Applied Behavior Analysis
Card Center of Autism
07.2020
Master's in Integral Psychology - Integral Psychology
John F Kennedy University
Pleasant Hill, CA06.2014
Bachelor's in Social Ecology - Social Ecology
John F Kennedy University
Pleasant Hill, CA01.2011
Certification in Executive Human Resource Management - undefined
Cal State East Bay University
Oakland, CA01.2009
College Degree - Criminal Justice
City College of San Francisco
San Francisco, CA08.2007
Skills
- Human Resources Management (10 years)/Labor Relations
- Special Education/Classroom Management (3 years)
- Experience with Children (4 years)
- Experience Working With Students and with Children (6 years)
- Developmental Disabilities Experience (4 years)
- Customer service
- Door-to-Door Experience
- Office Management
- Autism Experience
- Supervising experience
- Spanish
- Applied Behavior Analysis
Languages
Timeline
Special Education Assistant & Substitute Teacher
MT. DIABLO UNIFIED SCHOOL DISTRICT
01.2023 - Current
Customer Service Representative
Social Security Adminstration
11.2021 - 11.2022
Substitute Teacher and Special Education Assistant
Contra Costa Office of Education
05.2018 - 08.2021
BACB-certified program 6-course sequence - Applied Behavior Analysis
Card Center of Autism
Master's in Integral Psychology - Integral Psychology
John F Kennedy University
Bachelor's in Social Ecology - Social Ecology
John F Kennedy University
Certification in Executive Human Resource Management - undefined
Cal State East Bay University
College Degree - Criminal Justice
City College of San Francisco
Registered Behavior Technician Training -
College of Applied Human Services
Assessments
- Managing the candidate sourcing and selection process
- Attention to detail and Customer focus & orientation
- Responding to customer situations with sensitivity
- Work style: Reliability, dependable, and act with integrity at work