YELENA DASHKO
Santa Monica,CA
Summary
Organized and dedicated personal with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Surgery Coordinator
Barry Seibel
08.2023 - Current
- Facilitated communication between surgeon and other healthcare professionals involved in a patient's care plan.
- Educated patients on at-home surgery preparation requirements and post-operative care process.
- Reviewed CPT and ICD codes to check accuracy for billing.
- Scheduled and confirmed patient appointments and consultations.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Reviewed patient charts prior to surgery date to ensure accuracy of data entered into system.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Verified insurance coverage and benefits and communicated directly with patient for timely scheduling of clinic appointment and surgery procedure.
Marketing Assistant
Accelerator
02.2024 - Current
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
- Improved website traffic, monitoring analytics data to inform adjustments to content strategy and search engine optimization efforts.
- Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
- Monitored competitor activity, staying ahead of industry trends and identifying opportunities for growth.
Surgery Coordinator
Santa Monica Eye Medical Group
05.2022 - 12.2022
- Educated patients about surgeries and provided treatment plan documentation.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Assists with answering telephones and maintaining files, logs and other reports.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Collaborated with patient, referring physician and surgical specialist to coordinate pre- and post-operative care for surgical procedures.
- Coordinated testing, labs and other diagnostic data for proper clearance prior to surgery.
- Maintained efficient surgery schedule by monitoring daily activities and resolving potential conflicts.
Teacher Assistant
Mar Vista Montessori School
10.2021 - 05.2022
- Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
- Maintaining a safe workplace by monitoring children for health and reporting concerns to staff and parents.
- Researched and presented new learning tools and methods for classroom application.
- Supported student physical, mental, and social development using classroom games and activities.
- Assisted in implementation of new learning tools, systems and materials.
- Completed daily reports, meal count sheets, and attendance logs.
Assistant Manager
Petco Animal Supplies Stores Inc.
08.2017 - 09.2021
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Reviewed sales and gross profit report to assess company efficiency.
- Established team priorities, maintained schedules and monitored performance.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
Bachelor of Science - Criminal Justice
West Los Angeles College
01-2016
Associate of Science -
Santa Monica College
2016
Skills
- Software Applications
- Patient Database Maintenance
- Patient Interviews
- Office Coordination
- Insurance Pre-Certification
- Payment Collection
- Facility Coordinating
- Teamwork and Collaboration
- Organization and Time Management
- Medical Coding
- Calendar and Appointment Management
- Fluent in Russian
- Social media marketing
Languages
Russian
Native or Bilingual
English
Native or Bilingual
Timeline
Marketing Assistant
Accelerator
02.2024 - Current
Surgery Coordinator
Barry Seibel
08.2023 - Current
Surgery Coordinator
Santa Monica Eye Medical Group
05.2022 - 12.2022
Teacher Assistant
Mar Vista Montessori School
10.2021 - 05.2022
Assistant Manager
Petco Animal Supplies Stores Inc.
08.2017 - 09.2021
Associate of Science -
Santa Monica College
Bachelor of Science - Criminal Justice
West Los Angeles College
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