Yelena Golovata
Warren
Summary
Recent graduate in Technology Information Systems and Analytics with internship experience in business operations, data analysis, and product support. Strong problem-solving abilities and effective communication skills are complemented by a passion for enhancing business processes. Committed to leveraging analytical expertise to drive operational efficiency and contribute to organizational success. Eager to apply knowledge and skills in a dynamic environment that values innovation and continuous improvement.
Overview
4
4
years of professional experience
Work History
Tech Analyst Intern
Junkmates
Royal Oak, Michigan
02.2024 - 02.2026
- Managed AWS infrastructure and integrated Stripe to optimize account setup and streamline payment processing
- Resolved onboarding issues, improving user experience and simplifying processes
- Facilitated service provider onboarding through backend systems, ensuring efficient integration
Product Intern
Peely.app
Royal Oak, Michigan
06.2025 - 12.2025
- Streamlined user flow from photo upload to sticker generation and checkout, improving usability
- Identified and resolved bugs, improving user experience across app screens
- Assisted in development and testing of AI-powered sticker generation app, contributing to overall project success
Operations Assistant
Go.V Construction
Warren, Michigan
03.2022 - 03.2023
- Managed inbound calls, scheduling, and client communications to enhance operational efficiency
- Coordinated contractor outreach, collected quotes, and facilitated vendor selection to optimize project outcomes
- Tracked project progress, updates, and contractor availability to streamline coordination efforts
Education
Bachelor of Science - Technology, Information Systems And Analytics
Wayne State University
Detroit, MISkills
- SQL and Databases
- Data analysis
- Microsoft Excel
- Quality assurance
- Research and Reporting
- Interpersonal and written communication
Languages
English
Native/ Bilingual
Ukrainian
Native/ Bilingual
Timeline
Product Intern
Peely.app
06.2025 - 12.2025
Tech Analyst Intern
Junkmates
02.2024 - 02.2026
Operations Assistant
Go.V Construction
03.2022 - 03.2023
Bachelor of Science - Technology, Information Systems And Analytics
Wayne State University