Yelenia Suazo

Achievements

• Monitored the process of billing and accounting for 5 countries, Provided assistance regarding several Projects related to Agency & Trust business. Produced +150 Regulatory Reports

Responsibilities

• Review, input or approve the evidence of each task performed into the system or Sharedrive.
• Review & approve the day-to-day activities according to the billing & accounting process for each country, using the core system.
• Produce local regulatory reports related to Agency & Trust business required by Regulators. Billing Report, Aging Report, Account balance reports, among others. Update of procedures, instructions, manuals and checklist of the area.

Achievements

• Processed + 300 payments Instructions. Developed a good customer relationship. Supported Agency & Trust Operational activities end to end, including the process of coordinating with other teams based on a different country.

Responsibilities

• Created and updated reports spreadsheets detailing latest information regarding regulatory reports.
• Train new employees regarding the billing process, admin and payments execution. Produce local monthly and weekly regulatory reports related to Agency & Trust business required by Regulators for LATAM. Prepare the financial statements of the trust agreements. Input the operational activities into the Issuer Services Workstation platform according to the transactional Checklist.
• Gathered, organized and entered data into SHAREPOINT. Also Input the evidence of each task performed into the system or Sharedrive. Review and input the payments instructions received by the client in order to make the distributions of funds according to the contracts. Execute the activities according to the contractual obligations for each client, using our core system as tickler.
• Review and input the billing reports. Prepare and send (according to the A&T contract and frequency) the commission collection letters to the clients. Provide assistance regarding Projects related to Agency & Trust business and update of procedures, instructions, manuals and checklist.

Achievements

• Taked advantage of systems to mitigate Risks. Manage The Foreign Account Compliance Act and develop an end to end remediation process for 3,000 clients, training new & existing clients (8,000) information updates implementation process for the whole Institution (500 employees) and branches and also support IT, Audiovisual, HHRR, Legal departments to complete the project.

Responsibilities

• Designed, implemented and monitored a consolidated compliance program on behalf of the Bank to ensure Bank's compliance with national and international tax regulations such as Foreign Act Compliance Act and Money Laundering Law. Support Risk & Control Department, also designed and implemented programs regarding FACTA Regulation to successfully train Bank's employees. Monitored Regulation changes to ensure Bank's operations. Provided leadership and direction for all employees, and supervised activities to drive productivity and efficiency. Supervised departments managerial functions, shift leads, and other personnel to support compliance and mitigation of risks;
• Produced & performance reports, supported operational planning, and strategic decision making. Provided on-site training to staff and new employees as well as guidance and coaching of junior & senior level employees. Prepared agendas, notices, minutes and resolutions for company meetings and generates reports. Reviewed training materials and compliance manuals, projects, business plan, instructive and guides.

Responsibilities

• Provided administrative office functions and support, including but not limited to: filing, maintenance of records, data input, correspondence, e-mail messaging, handling incoming mail, and answering incoming telephone calls, as well as meeting follow-up.