YELFY COFFEY
Human Resources
Overview
3
3
years of professional experience
Work History
Human Resources Generalist
Red Lion Hotel & Conference Center Pasco
09.2023 - 03.2024
- Managed HR functions for 8 different departments within the hospitality organization, totaling 83 employees.
- Served as main contact for managers and upper management on payroll matters, including timekeeping, pay discrepancies, and processing.
- Streamlined new hire onboarding, handled paperwork, and ensured background check compliance with company policies and regulations.
- Generated and shared daily reports with managers and upper management, highlighting important HR metrics.
- Detail-oriented and organized, with the ability to manage multiple tasks and priorities in a fast-paced hospitality environment.
- Strong interviewing skills, including active listening, empathy, and the ability to ask insightful questions to gather relevant information.
Career Advisor
Washington State University
09.2022 - 05.2023
- Provided individualized career counseling to a caseload of 50 undergraduate students, assisting them in clarifying career goals, exploring majors, and developing action plans.
- Conducted workshops and seminars on resume writing, interview preparation, job search strategies, and professional networking.
- Administered and interpreted career assessments to help students gain self-awareness, identify strengths, and explore potential career paths.
- Utilized technology platforms for career development, including online job boards, career exploration tools, and virtual advising sessions.
- Maintained accurate records of student interactions and progress towards career development goals.
Wholesale Sales Representative
Hawx
05.2022 - 06.2022
- Effectively communicated the unique selling points and benefits of the product line to 10-15 potential customers weekly, resulting in increased interest and sales growth.
- Developed customized presentations tailored to individual clients'' needs, demonstrating the value of the products in solving their unique challenges.
- Utilized CRM software efficiently for tracking leads, managing pipeline activity, and reporting on key performance metrics regularly.
ADMINISTRATIVE ASSISTANT
Zullee-Kabob House
06.2021 - 08.2021
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Established administrative work procedures to track staff's daily tasks.
- Managed filing system, entered data and completed other clerical tasks.
Education
Bachelor of Arts - Human Resources Management
Washington State University
Pullman, WA 05.2001 -
Skills
Records Management
Policy Implementation
HRIS Management
CRM
Scheduling
Interpersonal Skills
Multitasking and Prioritization
Attention to Detail
Data Analysis and Research
Verbal and Written Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I feel that luck is preparation meeting opportunity.
Oprah Winfrey
Timeline
Human Resources Generalist
Red Lion Hotel & Conference Center Pasco
09.2023 - 03.2024
Career Advisor
Washington State University
09.2022 - 05.2023
Wholesale Sales Representative
Hawx
05.2022 - 06.2022
ADMINISTRATIVE ASSISTANT
Zullee-Kabob House
06.2021 - 08.2021
Bachelor of Arts - Human Resources Management
Washington State University
05.2001 -