Yelian Ramirez Rodriguez
Sarasota,FL
Summary
Driven Administrative Manager with a proven track record at Mercado Industrial, adept in operations support and team building. Excelled in streamlining processes, enhancing productivity, and implementing effective marketing strategies. Skilled in equipment management and fostering customer engagement, significantly contributing to organizational success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Manager
Mercado Industrial
2020.01 - 2022.09
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
Technical Assistant
Cadena De Tiendas
2009.01 - 2019.12
- Gathered, organized and distributed technical documentation.
- Prepared technical presentations and other materials for advisory meetings.
- Provided technical guidance and support to team members.
- Set up and configured desktop computers, peripherals and accounts, assigning appropriate security levels.
- Recorded information surrounding system failure to assist future rebuilds.
- Lead training sessions for team members on various topics related to technology use within the workplace environment, fostering an atmosphere of continued learning amongst staff.
- Served as point-person for support requests with clients and vendors.
- Liaised with customers, communicating and resolving problems and concerns.
- Repaired hardware infrastructure using hand tools and components.
- Supported the development of company-wide technology policies and procedures by providing input on best practices and emerging trends, promoting a culture of innovation.
- Provided comprehensive technical support, ensuring minimal operational disruptions.
Education
High School Diploma -
IPES Oscar Alberto Ortega
Puerto Padre, Las Tunas, Cuba04.2007
Skills
- Equipment management
- Logistics understanding
- Operations Support
- Research abilities
- Document processing
- Customer Engagement
- Marketing Strategies
- Inventory Management
Certification
- Florida Driver's License
- Degree Certificate, Intermediate level of computer science 04/2007
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Administrative Manager
Mercado Industrial
2020.01 - 2022.09
Technical Assistant
Cadena De Tiendas
2009.01 - 2019.12
High School Diploma -
IPES Oscar Alberto Ortega
- Florida Driver's License
- Degree Certificate, Intermediate level of computer science 04/2007
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