Yelianni Susana
Bronx,New York
Summary
Ambitious Corporate Communications student with a minor in Psychology, skilled in strategic communication, data analysis, and Excel. Proven ability to drive sales, build strong customer relationships, and adapt to fast-paced environments. Aiming to apply communication and technical skills to support business goals and contribute to organizational success.
Overview
4
4
years of professional experience
Work History
Sales Associate
Harbor Freight
01.2024 - Current
- Efficiently managed cash register operations, processing an average of $1,500 in daily sales
- Built strong customer relationships, increasing repeat business by 25% through personalized service and targeted sales techniques.
- Consistently met and exceeded monthly sales targets by 15% by implementing effective sales strategies and maintaining extensive product knowledge.
Sales Floor Associate
Easy Pickins
03.2023 - 06.2023
- Assisted over 50 customers daily, driving sales by 20% through exceptional product knowledge and customer service.
- Developed expertise in product lines, leading to a 15% increase in upsell opportunities and customer satisfaction ratings.
Part Time Sales Associate
TJX Companies, Marshalls
02.2021 - 03.2023
- Handled customer inquiries and resolved issues, maintaining a 95% satisfaction rate even during peak hours and busy shopping periods.
- Supported store sales goals, contributing to a 10% increase in monthly revenue by recommending complementary products and offering personalized shopping advice.
Education
Bachelor of Arts - Corporate Communications
Baruch College
New York, NY05-2026
Skills
- Strategic Corporate Communication
- Psychological Insights for Communication
- Customer Relationship Building
- Advanced Microsoft Excel (Data Analysis, Pivot Tables, Reporting)
- Microsoft Office Suite (Word, PowerPoint, Outlook)
- Adaptability in Fast-Paced Environments
- Attention to Detail
- Multitasking & Collaboration
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Sales Associate
Harbor Freight
01.2024 - Current
Sales Floor Associate
Easy Pickins
03.2023 - 06.2023
Part Time Sales Associate
TJX Companies, Marshalls
02.2021 - 03.2023
Bachelor of Arts - Corporate Communications
Baruch College
Similar Profiles
Melissa HernandezMelissa Hernandez
Supervisor at Harbor FreightSupervisor at Harbor Freight
Genesis CuevasGenesis Cuevas
Logistics Associate at Harbor FreightLogistics Associate at Harbor Freight
Gavin GarciaGavin Garcia
Associate at Harbor FreightAssociate at Harbor Freight
Romeo PerezRomeo Perez
Laborer at Harbor FreightLaborer at Harbor Freight
Massiel AlcalaMassiel Alcala
Liaison at Wildlife conservation societyLiaison at Wildlife conservation society