Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yelisa Cruz

Uniondale,NY

Summary

Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Blink
05.2023 - 08.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Tracked important information in software spreadsheets and ran reports or generated graphs using data.
  • Resolved customer problems and complaints.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.

Law Firm Assistant

Law Office
06.2021 - 10.2021
  • Communicated pertinent information to clients via phone, email, and mail.
  • filling and scanning paper
  • phone calls to medical offices for treating status
  • Contacted clients to schedule appointments and discuss progress.

Education

BBA - Finance

Hofstra University
Hempstead, NY
05.2027

Skills

  • bilingual
  • Restock Shelves
  • Customer Assistance
  • Scheduling
  • Sorting and Labeling
  • Mail Handling
  • Packaging and Mail Receiving
  • Business Administration
  • Front Desk Operations
  • Microsoft Office

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Front Desk Receptionist

Blink
05.2023 - 08.2023

Law Firm Assistant

Law Office
06.2021 - 10.2021

BBA - Finance

Hofstra University

Similar Profiles

CREATE PROFILE
Yelisa Cruz