Yelissa Placencia-Dominguez
Ridgewood,NY
Summary
Dynamic administrative professional with a proven track record at Dana-Co, excelling in customer service and inventory management. Highly organized and adept at enhancing operational efficiency, I effectively coordinated office activities and streamlined communication, ensuring a productive environment. Recognized for problem-solving abilities and delivering exceptional support to both clients and colleagues. Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Dana-Co
New York, NY
05.2022 - 03.2025
- Set up conference rooms for meetings.
- Sorted and distributed mail.
- Ordered supplies and equipment for the office, and researched new deals and suppliers
- Draft, format, and distribute documents, reports, emails, and internal memos.
- Coordinated office activities and provided general support to visitors.
- Submitted expense reports.
- Received and delivered all packages.
- Ensured the office was clean and organized.
- Responsible for daily shipping orders and inventory movement in manufacturing.
- Kept track of goods and managed orders to facilitate sales or production.
- Received and placed inventory restock orders.
- Ensured proper labeling on all inventory.
Receptionist
Toyota
Long Island, NY
06.2019 - 01.2022
- Welcome and greet customers.
- Handle incoming calls, and direct them to the correct department.
- Schedule appointments, test drives, and meetings with a salesperson.
- Assist customers with basic information about car models, promotions, or financing options, and direct them to the right department.
- Maintain a clean and organized reception area, ensuring brochures, business cards, and other customer materials are readily available.
Reservation Agent/Head Hostess
La Marina Restaurant
New York, NY
05.2015 - 09.2019
- Book, modify, and cancel reservations for customers via phone, email, or online platforms.
- Process new bookings, modifications, and cancellations accurately.
- Provide information about services, availability, pricing, and policies.
- Handle deposits, payments, or refunds in line with company policy.
- Communicate guest needs or changes to front desk, housekeeping, or management.
- Upsell room upgrades, packages, or additional services when appropriate.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Assisted in the onboarding process for new hires by preparing workspaces and materials.
- Greeted guests and sat customers at tables or in waiting areas.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Education
High School Diploma -
Frank Sinatra School of The Arts
Astoria, NY06-2013
Some College (No Degree) -
Suffolk County Community College
Selden, NYSkills
- Office management and coordination
- Administrative operations
- Communication skills
- Inventory management
- Attention to detail
- Appointment scheduling
- Highly organized
- Problem solving
- Customer service
- Office organization
- Adaptability and flexibility
- Teamwork and collaboration
- Event planning
- Multitasking and time management
- Office equipment maintenance
- Microsoft Office
Languages
english
Professional
spanish
Professional
Timeline
Administrative Assistant
Dana-Co
05.2022 - 03.2025
Receptionist
Toyota
06.2019 - 01.2022
Reservation Agent/Head Hostess
La Marina Restaurant
05.2015 - 09.2019
High School Diploma -
Frank Sinatra School of The Arts
Some College (No Degree) -
Suffolk County Community College
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