Yelitza Camacho
Ocala,USA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Seasoned retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.
Overview
16
16
years of professional experience
Work History
Leasing Consultant
Sns Multifamily Management
Ocala, FL
08.2022 - 02.2026
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Maintained accurate records of prospective renters, applications and leases.
- Advised on rental policies and procedures to ensure compliance with applicable laws.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Responded to tenant requests for maintenance services in a timely manner.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
Assistant Manager
National Lumber & Hardware
Rio Grande, Puerto Rico
02.2010 - 08.2016
Assistant Manager
Fleetlogix
Albany, NY
09.2017 - 05.2021
- Resolved customer inquiries and complaints requiring management-level escalation.
- Recruited and trained new employees to meet job requirements.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Organized schedules, workflows and shift coverage to meet expected business demands.
Education
Associate Medical Secretary - undefined
National University College
Rio Grande, PR10.2014
Associate Criminal Justice - undefined
National University College
Rio Grande, PR04.2012
Skills
Delegation and Supervision
Inventory Management
Recruitment and Training
Computer Proficiency
Microsoft Office
Customer Service Management
Retail Operations
Cash Handling and Reconciliation
Team Leadership Experience
Leasing Terms and Specifications
Lease Agreements
Lease Renewals
Timeline
Leasing Consultant
Sns Multifamily Management
08.2022 - 02.2026
Assistant Manager
Fleetlogix
09.2017 - 05.2021
Assistant Manager
National Lumber & Hardware
02.2010 - 08.2016
Associate Criminal Justice - undefined
National University College
Associate Medical Secretary - undefined
National University College