Yeliza Villarreal
Summary
A dedicated adaptable and proactive administrative professional with a progressive history and specializing in cosmetology services and effective customer relations, I significantly contributed to improved service delivery and salon promotion, demonstrating a keen ability for continuous learning and professional growth. Hardworking and passionate with strong organizational skills.
Overview
1
1
year of professional experience
Work History
Cosmetology-student
Pretty And Balayage
4002 Fairmont Pkwy Suite A, Pasadena Tx 77504
03.2024 - Current
- Cosmetology student actively pursuing training with an expected certification date of December 2024. A strong desire to learn and make an impact has helped me excell and in the early stages of my carrier. I am eager to help Pretty and Balayage my Salon Owner Yanin and my Team to continue to deliver a great service while finding ways to improve.
- Enhanced client satisfaction by providing personalized cosmetology services tailored to individual needs and preferences.
- Provided thorough consultations before each appointment to understand client goals thoroughly and create customized plans accordingly.
- Demonstrated proficiency in various hair styling techniques, including cutting, coloring, perming, straightening, extensions application, and updo creation.
- Educated clients on proper hair care routines or product usage tips during appointments resulting in improved overall hair health between salon visits.
- Collaborated with team members to deliver outstanding customer service, ensuring seamless experiences for clients from start to finish.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Used social media platforms to promote salon and services.
- Offered professional cuts, color services and extensions to salon customers.
- Cleaned the salon 4-5 times a day thorough the day and conducted deep cleaning mopping and sweeping before closing. Washing and drying dirty towels.
Manager
LS Motors
01.2023 - 11.2023
- Develop client relationships and provide excellent customer service.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Serve as the primary point of contact for handling time-sensitive customer matters.
- Enter and review financial and customer information to ensure the database system accuracy.
- Prepare daily bank deposits and cash reports.
- Prepare end-of-day statistics daily report.
- Maintain effective cash management system.
- Control petty cash amounts for dealership and sales department.
- Approve new charge accounts and oversee the collection of past due accounts.
- Compile information and prepare other reports as requested by management and dealer principal.
- Build a repair plan Estimate, inspect vehicle create folder and take photos
- Document all damage Repair.
- Communicate with insurance company to submit claim and billing.
Education
Certification - Cosmetology
San Jacinto Collage North
5800 Uvalde Rd, Houston Tx 7704912.2024
Certification-Sew-In - Extensions
Beauvoir
05.2024
Certification - Culinary Arts-Pastry Chef
San Jacinto College District
Pasadena, TX06.2013
High School Diploma -
Sam Rayburn High School
Pasadena, TX06.2009
Skills
- Hair Styling
- Sanitation Practices
- Continuing education
- Blowout Techniques
- Haircutting techniques
- Makeup Application
- Hair extensions
Timeline
Cosmetology-student
Pretty And Balayage
03.2024 - Current
Manager
LS Motors
01.2023 - 11.2023
Certification - Cosmetology
San Jacinto Collage North
Certification-Sew-In - Extensions
Beauvoir
Certification - Culinary Arts-Pastry Chef
San Jacinto College District
High School Diploma -
Sam Rayburn High School