Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Barista

Yelizaveta Babenko

Sacramento,CA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Dutch Bros
01.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Sales Associate

DSW Shoe Warehouse
09.2022 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Unloaded packages with care and placed in proper staging area.
  • Unloaded items and goods from trucks into main storage area for transfer to shelves.

Horseback Riding Instructor

TLC Stables
04.2022 - 09.2022
  • Diffused potentially dangerous situations between horses and students with practices instilled through experience and repetition.
  • Taught proper communication and riding commands for optimal control and safety around horses.
  • Supported students needing extra assistance in learning basic tenets of horseback riding with patience and deliberation.
  • Cleaned and maintained facility with 10 horses, adhering to feeding routines and cleaning practices.
  • Created interactive activities to engage students and maximize learning.
  • Collaborated with colleagues to share ideas and resources to enhance student experience and success.

Professional Home Cleaner and Assistant Manager

Clean And Care LLC
03.2019 - 04.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Adhered to professional house cleaning checklist.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Sorted, laundered and put away various laundry items.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Polished fixtures to achieve professional shine and appearance.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

Associate of Science - Surgical Technology

San Joaquin Valley College
Rancho Cordova, CA
08.2024

High School Diploma -

South Sutter Charter School
Placerville, CA
08.2022

Skills

  • Food Preparation and Safety
  • POS System Operations
  • Table Setting Knowledge
  • Product Display
  • Sales Expertise
  • Graphic Design
  • Adaptive and Creative
  • Solid Problem Solver
  • Ability to Adapt
  • Resolving Complaints
  • Exceptional Customer Service

Certification

CPR and BLS Certification

CA Food Handler Card

Languages

Russian
Native or Bilingual

Timeline

Barista

Dutch Bros
01.2023 - Current

Sales Associate

DSW Shoe Warehouse
09.2022 - 04.2023

Horseback Riding Instructor

TLC Stables
04.2022 - 09.2022

Professional Home Cleaner and Assistant Manager

Clean And Care LLC
03.2019 - 04.2022

Associate of Science - Surgical Technology

San Joaquin Valley College

High School Diploma -

South Sutter Charter School
Yelizaveta Babenko