Yely Nunez-Arrandt
Miami,FL
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounts receivable, invoicing, database management. Recognized for exemplary customer service and team collaboration.
Overview
19
19
years of professional experience
Work History
Medical Office Manager
Wellness Center, Inc.
Miami, FL
07.2005 - 09.2024
- Scheduled appointments for patients in accordance with their individual needs and preferences.
- Developed and implemented office policies and procedures while adhering to HIPAA and OSHA regulations.
- Maintained and managed filing, chart keeping and organizational systems for practice.
- Established work procedures or schedules to organize daily work of administrative staff.
- Supervised patient billing, collection and financial counseling and assisted with cash posting.
- Organized and maintained documents, files and records.
- Monitored inventory levels of supplies necessary for daily operations of the office.
- Recruited qualified candidates for open positions within the practice when necessary.
- Developed plans to streamline patient flows, increase office and patient care efficiency and generate new revenues.
- Determined staffing requirements, interviewing, hiring and training new employees.
- Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
Education
Associate of Arts - Dental Hygiene
Miami-Dade Community Colleg
Miami, FL02-1995
Skills
- Physician Group Management
- Team Supervision
- Insurance Eligibility and Verification
- Patient Registration
- Staff Scheduling
- Strong Work Ethic
- Billing Processes
- Attention to Detail
- Reception Management
- Inventory Maintenance
- Administrative Support
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Medical Office Manager
Wellness Center, Inc.
07.2005 - 09.2024
Associate of Arts - Dental Hygiene
Miami-Dade Community Colleg
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