Yelyzaveta Hrenchuk
Sugar Hill,Georgia
Summary
Proven in enhancing customer experiences and fostering team collaboration, I excelled at McDonald's by mastering time management and clear communication. Leveraged customer service and cash handling skills to significantly improve guest flow and sales accuracy. Adept at cultivating relationships and efficiently resolving issues, I consistently contributed to a positive dining environment and operational excellence. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
6
6
years of professional experience
Work History
Crew Member
McDonald's
01.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
Restaurant Waiter
Shelest
02.2021 - 12.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Restaurant Waiter
Opera Hotel
03.2020 - 01.2021
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Restaurant Waiter
Fujiwara Yoshi
06.2018 - 02.2020
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
T.G. Shevchenko State Art High School
Kiev UA05.2018
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-Solving
Clear Communication
Cash Handling
Self-discipline
Verbal and written communication
Languages
Russian
Full Professional
Ukrainian
Full Professional
Timeline
Crew Member
McDonald's
01.2024 - Current
Restaurant Waiter
Shelest
02.2021 - 12.2022
Restaurant Waiter
Opera Hotel
03.2020 - 01.2021
Restaurant Waiter
Fujiwara Yoshi
06.2018 - 02.2020
High School Diploma -
T.G. Shevchenko State Art High School
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