Yema Pizzuto

• I supported the acquisition office of HQ, a federal program management office, assisting leadership and other contracting staff with ad hoc administrative requests. As the Facilitator of the in and out process of all contracting personnel, I’ve led 3 contracting teams throughout the CAC renewal process, onboarding of new hires, and off-boarding of contractors. I’ve also managed the in-processing of 14 new positions in accordance with a recent contract win/split of the Acquisition Project Support Small Business Contract. I manage weekly, biweekly and monthly reports to internal and external government leadership as well as handle procurement of Government Furnished Equipment (GFE) property book inventory and accountability. . I track the training and training systems for Civilians and Contractors and am the primary POC for official Army and taskers. Of course, I'm the travel arranger of the Civilian travelers in the office, using the Defense Travel System and SATO World Travel. I'm consistently reviewing existing processes, offering solutions for streamlining and improvement. With the addition of the new small business contract, I am overseeing the training of the new administrative assistant. With all that is being achieved, I simultaneously and successfully coordinated the first company picnic.

• Processed all travel authorizations, vouchers and assist with all questions related to travel, as the JTR SME. As a Reviewing Official, I review and digitally sign DTS documents that contain no errors. I verify that the correct lines of accounting are assigned, review pre-audit flags to verify traveler justifications are appropriate, verify that all expenses listed in the document are accurate, verify all requests for other than economy/coach class travel are approved within the accordance with the JTR and verify that all required substantiating documentation is electronically attached to the document. Assist with budget related tasks, to include managing the travel spend plan. I’ve created the much needed Travel SOP, complete with Contractor Travel Addendum, saving the company money on travel costs.

• Provided administrative support to Leadership to include management of the director’s calendar and scheduling all meetings for all executive leadership using MS Outlook. I create and manage monthly schedules for director meeting coverage, leave calendars, and key meetings, keeping leadership organized. Worked with organization Chiefs to establish strategic plans and help develop and modify organization structure/systems to achieve program goals. The organization is working on an integration plan among national intrepid centers; I participate in the establishment of processes and participate in improving existing processes that will affect the organization as well as the integrated centers. Assisted with Human Resources personnel actions and civilian hiring process by setting up interviews, contacting viable candidates, and vetting resumes. I was the travel coordinator for NICoE, processing authorizations and vouchers via the Defense Travel System. I was also the mail orderly designee who is authorized to handle postal mail.

• Designed and provided coordination support to the Leadership Development Training Program which offered leadership skill-building courses to civilian and military personnel. I located training vendors, established training dates, despite management of executive’s busy calendar, advertised upcoming trainings, processed paperwork for course payment, assisted with course and topic and cost proposals, and managed the logistics of the training. Administrative support I ran monthly progress and expiration reports, collected time sensitive information for taskers, processed travel vouchers and authorizations, formatted trip reports and memos, managed in-processing training for all new staff, and updated slides for the Commander meetings.

• Managed finance department, leading the daily tasks of setting up projects, invoicing customers, information recording and making collection efforts. I perform daily and monthly financial reporting and control access to projects for staff. I set up all new customers, vendors and create all Standard Operating Procedures for the finance department. I’ve led two company milestones to success: the transition to our parent company’s systems, processes and financials as well as our first internal audit. Lastly, I manage the HIB process for immigrant staff.

• I coordinated the quarterly grant review meetings for 3 Scientific Review Officers from conception to completion. This process included hotel booking, developing meeting materials, and meeting management. Post-meeting, I processed the summary statements, verified, approved, reimbursed the meeting expenses. I processed the travel orders for council members of the quarterly Council Meetings, processing travel authorizations, itineraries, and reimbursements.

• Created the administrative services department within the Federal Library. I managed/completed the design project of the Library Service Handouts (that described to the entire Organization what services the Library offers). I coordinated meetings, managed calendars, and recorded minutes. I created the Standard Operating Procedures for several administrative processes. I assisted in the weeding project of the Library, which was crucial to their relocation plan.

• I managed the calendar of the acting director of the Office of the Chief Auditor, processed travel authorizations, and expense reports. I assisted with the smooth run of the Standing Advisory Group (SAG) meeting. I arranged public meetings of audit committee members, preparing the meeting materials and coordinated the lunch menu.

• I was the assistant to the acting director of the division in support of both her roles as Acting Division Director and Senior Advisor to the Deputy Assistant Secretary for Minority Health. Including the division director, I managed the calendar of the entire division staff, coordinated travel arrangements/reimbursements, set up meetings, and compiled reports. I proofread/edited the manuscripts, data briefs, and talking points of the division subject matter experts and prepared the confidential clearance packages, obtaining required approvals. I assisted in the Advisory Committee on Minority Health (ACMH) and American Indian and Alaska Native Health Research Advisory Council (HRAC) meetings, processing corresponding documentation. I conducted research on potential speaking engagements and conferences related to the initiatives of the Assistant Secretary of Health.

• I phone interviewed all new annuitants, examining their settlement agreements, court orders and contract documents for red flags of potential mental capacity concerns. Upon discovery, I would alert assigned office counsel for their recommendation of legal representation for the annuitant. I ran lien searches, credit checks and processed pay advances for the annuitant. I created the SOPs of compliance procedures for the department.

• As the personal assistant to the company owner, I prepared and edited his business proposals to new clients and assisted Mr. Mannan with any typing assignments that needed to be done always using Microsoft Word. I ran business errands and performed data research on upcoming musical events.
  I managed Mr. Mannan’s calendar and assisted in booking his shows and scheduling his meetings.
  Whenever it was needed, I put together business proposals in the form of presentations using PowerPoint in order to display to prospective clients the services Mr. Mannan provided. As an expanding company, I documented business processes and updated existing processes to include the onboarding/hiring process and proposal writing SOP.

• First point of contact for the company as receptionist, I received all new customer orders via call in and walk in. I also received/assisted with all customer inquiries, complaints, and requests, processed all work orders, tracked and scheduled all deliveries.

• I oversaw all production, engraving foreign languages onto keyboards using a compatible software between the computer and CNC Engraving Machine, completing 100% of the engraving orders. The extensive work consisted of dismantling the keys of the keyboard, engraving the customer’s language of choice onto the keys row by row, re-assembling the keyboards and painting the engravings in the color of choice. I performed the quality assurance of the merchandise and shipped them off to the customer locations, which were different corporations large and small, and sometimes individuals.
  As one of the original staffers of that office, I naturally filled the role of human resources and assisted in the hiring process of new employees and trained new cnc operators. I took control of the merchandise inventory, keeping count of the keyboards in stock. I created the customer invoices for each new order using QuickBooks.

• I created the new department and role of Evidence Management, which every forensic consulting office was required to have. I gathered all the evidence collected by the forensic mechanical engineers, fire and civil consultants and created the storage system. I logged, stored, tracked, and billed all the evidence collected and created all the associated correspondence: invoices, decision letters, confirmation letters and transmittal letters. I created the SOP for the newly created position, outlining how to log, bill and safely store evidence for future evidence managers for the company.
  As receptionist, I took control of the front desk taking in and processing new assignments using the Salesforce software. I sent out/received mail, coordinated office lunches, recorded the minutes to meetings, and took on heavy scanning projects (primarily court depositions, settlement agreements and other court documents), and reviewed invoices. I proofread engineer reports, formatting them according to company standards.

Served as the liaison between the Middle Eastern client and the American Vendors, I processed 100% of customer orders via SAP Ariba, created all shipment documents that would be packed with deliveries to customers to include packing lists, invoices, proformas, purchase orders, bill of ladle, and order sheets. I assisted the company Vice President with the selection of company products to sell online from samples received from distributors. Occasionally, I created or updated PowerPoint presentations overviews to present to Middle Eastern clients.