Summary
Overview
Work History
Education
Timeline
Generic

Yemliha Celik

Miami,FL

Summary

Hardworking Head Waiter with 5 years of Royal Caribbean establishment serving experience. Expert in training employees in Alps with extensive knowledge of conflict resolution skills. Committed to enhancing customer and employee experiences and increasing sales.

Overview

15
15
years of professional experience

Work History

Head Waiter

Royal Caribbean International
Freedom of The Seas
06.2016 - Current

Waiter Lead

Royal Caribbean Cruise International
Freedom of The Seas
04.2013 - 06.2016
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Greeted new customers, discussed specials and took drink orders.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Waiter

Royal Caribbean International
Freedom of The Seas
02.2010 - 04.2013
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.

Assistant Waiter

Royal Caribbean International
Freedom of The Seas
04.2007 - 02.2010
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.

Education

BBA - Political Economy

Anadolu University Iktisadi Ve Idari Bilimler
Antalya
06.2006

BBA -

Antalya Kemer Hotel Managment
Antalya
04.2004

High School Diploma -

Anadolu Imam Hatip High School
Turkoglu
06.2000

Timeline

Head Waiter

Royal Caribbean International
06.2016 - Current

Waiter Lead

Royal Caribbean Cruise International
04.2013 - 06.2016

Waiter

Royal Caribbean International
02.2010 - 04.2013

Assistant Waiter

Royal Caribbean International
04.2007 - 02.2010

BBA - Political Economy

Anadolu University Iktisadi Ve Idari Bilimler

BBA -

Antalya Kemer Hotel Managment

High School Diploma -

Anadolu Imam Hatip High School

Similar Profiles

CREATE PROFILE
Yemliha Celik