Yemmy Calles
New Braunfels,TX
Summary
Dedicated Industrial Engineer with history of meeting company goals utilizing consistent and organized practices, with a diversified background in data analysis, increased productivity, quality. Improving process flow. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Works well individually without supervision and contributes to team goals. Experience in training for different positions. Having managed technical and labor personnel at different levels and areas, developing the ability to work in multidisciplinary groups in a team environment with efficiency.
Overview
21
21
years of professional experience
Work History
Manufacturing Operator
Caterpillar
Seguin, TX
03.2022 - Current
- Organized work to meet demanding production goals about 50 Units per day.
- Inspected products and machines to maintain quality and efficiency.
- Examined incoming materials and compared to documentation for accuracy and quality.
Sales Manager
Renovo Home Efficiency
Aurora , CO
06.2019 - 10.2021
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Apply D2D strategy to improve effective ways to grow a customer base, showing an increase in sales of 31% in 12 months.
- Supervised sales team of 20 people, stepping in to support employees and deliver smooth sales processes for clients.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Monitored metrics and marketing investments to assess performance and implement continuous improvements.
- Targeted new markets and increased sales 29% through proactive sales and negotiation techniques.
Operations Coordinator
Dish 4 U
Las Vegas, NV
07.2004 - 06.2019
- Provided direction and guidance to internal teams in order to achieve targets.
- Developed and implemented daily operations plans such as satellite installation routes, employee assignments and promotional strategies.
- Collaborated with area managers to evaluate needs and optimize operational plans, providing feedback including action plan follow up.
- Ability to apply inventory control techniques , perform meetings, training for installation teams, perform audits and inspections of the installation site to identify hazards and behavioral-based safety observation.
- Preparing reports, apply Root cause analysis to increase (CRP) Customer Retention Phase.
- Implemented Just-in-Time (JIT) strategy to optimize throughput and lower warehouse costs by as much as 17%.
- Analyze and evaluate the operation using key metrics to identify risk or opportunities to enhance the installation process.
- Improvements to mount mast design used in the installation of satellites in apartment buildings and commercial establishments, increasing the effectiveness of installations by 38% in apartments and 29% in commercial .
- Coordinated statistical data analysis, design and information flow.
Industrial Hygienist
Supplier And Construction El Menito
Venezuela, Zulia
08.2000 - 12.2003
- Designed and executed industrial hygiene strategies and documented electronic and manual tools for processes.
- Assisted, guided and provided training regarding safety and health program development to public and stakeholders.
- Conducted in-depth investigations in situations involving severe accidents and fatalities.
- Evaluated processes to assess and minimize personnel exposures to physical, ergonomic, chemical and biological and occupational hazards.
- Recommended control measures and modifications to existing procedures to control hazards.
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses, decreasing accidents by 36% in 2002.
Education
Bachelor of Science - Industrial Engineering
Santiago Marino University
Venezuela02.2002
Diploma - ISO 9000 (87)
Los Andes University
Merida Venezuela02.1999
Skills
- Root Cause Analysis Participation
- Quality Inspections and Reporting
- Microsoft Office 360
- Develop and deploy creative to solve complex problems
- Inventory management
- Safety Standards Compliance
- Measuring Tools
- Quality Improvement Initiatives
- Blueprint and Diagram Reading
Accomplishments
- Recognition for accident reduction in 12 months (01/2001 - 12/2003)
- Recognition for research work on biological waste management in hospitals (01/1999 - 01/2000)
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Manufacturing Operator
Caterpillar
03.2022 - Current
Sales Manager
Renovo Home Efficiency
06.2019 - 10.2021
Operations Coordinator
Dish 4 U
07.2004 - 06.2019
Industrial Hygienist
Supplier And Construction El Menito
08.2000 - 12.2003
Bachelor of Science - Industrial Engineering
Santiago Marino University
Diploma - ISO 9000 (87)
Los Andes University
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