Yen Doan
Sterling Heights
Summary
Currently a student in the Pre-Pharmacy Program. Have hands-on experience in customer service with strong skills in communication and maintaining trusted care in a fast-paced work environment. Excited to learn more skills, eager to gain more valuable knowledge, and dedicate myself to a future career.
Overview
2
2
years of professional experience
Work History
Volunteer
HOSA-Future Health Professional Club
Sterling Heights
08.2023 - 06.2024
- Top 7 in State Leadership Conference.
- Third place in the Regional Leadership Conference.
- Attended weekly meetings to discuss progress and future initiatives.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- 2 volunteer hours of charity and work in club.
Volunteer
Key Club
Sterling Heights
08.2022 - 06.2024
- 44 volunteer hours of charity, holiday events, and special projects.
- Walks and runs for Relay for Life.
- Helped with prep, set up, and breakdown of community and public events.
Volunteer
National Honor Society, NHS
Sterling Heights
08.2022 - 06.2023
- 50 volunteer hours in tutor, community services and special events.
- Helped with prep, set up, and breakdown of community and public events.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
Volunteer
Student Council
Sterling Heights
07.2022 - 06.2023
- 10 volunteer hours of charity, fundraising, and special events.
- Assisted in planning and decorating for special events.
Receptionist
Kozy Nails & Spa
Sterling Heights
06.2022 - 08.2022
- Greeted visitors and clients with a friendly and professional demeanor.
- Provided front desk help by checking and solving any minor issues that clients might have.
- Handled basic administrative tasks, including filing data and processing payments.
- Received questions and advised based on customers' needs about pricing and services.
- Confirmed appointment bookings by phone calls and the online system, checking to avoid time conflicts.
- Coordinated clients with preferred technicians' schedules for work efficiency and reduced wait times.
Education
Pre-Pharmacy
Wayne State University
Detroit, MISkills
- Customer service
- Team collaboration
- Leadership development
- Time management
- Data entry
- Bilingual in Vietnamese and English
Timeline
Volunteer
HOSA-Future Health Professional Club
08.2023 - 06.2024
Volunteer
Key Club
08.2022 - 06.2024
Volunteer
National Honor Society, NHS
08.2022 - 06.2023
Volunteer
Student Council
07.2022 - 06.2023
Receptionist
Kozy Nails & Spa
06.2022 - 08.2022
Pre-Pharmacy
Wayne State University