Yen Le

Facilitated emergency translation services for medical conditions to ensure effective communication.

Assisted with translations for school-related documents. Supported educators in conveying information clearly through translation services. Facilitated communication between students and staff by translating materials.

• Facilitated communication between clients and service providers, enhancing understanding and collaboration.

Managed incoming phone calls to ensure effective communication and customer service.

Coordinated transfer of incoming calls to designated departments to enhance operational efficiency.

Processed and verified orders for timely shipment. Assisted in coordinating logistics for outgoing shipments. Monitored order fulfillment to ensure accuracy and efficiency.

Provided technical support by addressing and resolving user inquiries.