
Dynamic professional with experience as a Vietnamese Interpreter, enhancing communication in critical situations. Proven ability in customer service and attention to detail, facilitating effective interactions between clients and service providers. Skilled in managing logistics and resolving inquiries, ensuring operational efficiency and client satisfaction.
Facilitated emergency translation services for medical conditions to ensure effective communication.
Assisted with translations for school-related documents. Supported educators in conveying information clearly through translation services. Facilitated communication between students and staff by translating materials.
Managed incoming phone calls to ensure effective communication and customer service.
Coordinated transfer of incoming calls to designated departments to enhance operational efficiency.
Processed and verified orders for timely shipment. Assisted in coordinating logistics for outgoing shipments. Monitored order fulfillment to ensure accuracy and efficiency.
Provided technical support by addressing and resolving user inquiries.
CPR certification
Interpreting in education: IEPs and special ED
Interpreting in medical conditions
Sight translation : Consent Forms and Discharge Instructions