Yen Nguyen
Anaheim,CA
Summary
Dedicated pharmacist with over 10 years of experience working in both retail and specialty pharmacy environments to positively impact the heath of customers. Seeking to apply my strong clinical skills and business acumen to assist growing Costco's revenue while providing excellent patient care
Overview
12
12
years of professional experience
1
1
Certification
Work History
Consultant Pharmacist
OptumRx Specialty Pharmacy
05.2013 - Current
- Optimized drug therapy outcomes by conducting in-depth patient assessments and recommending adjustments to treatment plans.
- Improved patient adherence to medications through personalized counseling and education sessions on proper use and potential side effects.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Manage and monitor complex medication therapies for patients with chronic and rare conditions such as oncology, rheumatology, psoriasis, HIV, multiple sclerosis, pulmonary arterial hypertension, and immunology
- Collaborated with other Consultant Pharmacists to share knowledge, resources, and best practices for continual professional growth within the field.
- Served as a preceptor for pharmacy students, helping them develop vital clinical skills and knowledge.
Retail Staff Pharmacist
OC Pharmacy
01.2013 - Current
- Contributed to increased store sales by offering excellent customer service and product knowledge in the retail setting.
- Assisted customers in selecting appropriate over-the-counter products based on their symptoms and medical history.
- Educated patients on proper medication usage, dosage instructions, potential side effects, drug interaction, and storage requirements.
- Ensured compliance with federal, state, and local regulations to maintain a safe and legal pharmacy environment.
- Participated in community outreach programs promoting health and wellness campaigns to increase awareness on various health topics.
- Reduced wait times at the pharmacy counter through effective communication skills and efficient multitasking abilities.
- Enhanced pharmacy efficiency with accurate prescription processing, medication dispensing, and drug utilization review.
- Handled emergency situations, such as medication shortages or recalls, and maintaining pharmacy operations.
- Educated patients on how to use medical devices such as glucose meters and blood pressure machine.
- Entered orders into database, verified insurance and prepared medications.
- Vaccinated patients to provide immunity against influenza, pneumonia, COVID, shingle, and other diseases.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Supervised and coached team of pharmacy technicians and trainees.
Long-Term Care Pharmacist
Pharmerica Pharmacy
06.2012 - 05.2013
- Assisted in the transition of new patients into long-term care facilities by reviewing their medication regimens for appropriateness and making recommendations as needed.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Prepared and dispensed IV medications and monitored laboratory tests
- Dosed vancomycin and warfarin basing on laboratory values
- Prepared medications in blister packs to provide safe and convenient way to take prescribed medication.
- Worked with automated dispensing systems to securely store medication and track narcotics and other controlled drugs.
- Reported adverse drug events to comply with regulatory policies and procedures.
- Managed drug and supply inventories.
- Reduced medication-related hospitalizations by proactively monitoring high-risk patients drug regimens for potential problems.
- Educated nursing staff on proper medication administration techniques, reducing medication errors and improving patient safety.
- Enhanced medication safety by identifying and addressing potential drug interactions, allergies, and other issues in the pharmacy.
- Ensured compliance with federal and state regulations governing long-term care pharmacies through diligent documentation practices.
Hospital Pharmacist
Fresno Community Hospital
01.2012 - 06.2012
- Maintained strict compliance with relevant laws, regulations, policies, and procedures related to hospital pharmacy practice.
- Reviewed and monitored patient past and present medication records, checking for errors, incompatibilities and adverse reactions to avoid future complications.
- Monitored and evaluated clinical status and dosed parenteral nutrition
- Reviewed all patients on select IV antibiotics and assessed each patient's eligibility for conversion to PO
- Dosed vancomycin, aminoglycosides, and warfarin regimens basing on pharmacokinetic properties and laboratory values
- Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
- Verified safety and accuracy of physician orders.
- Contributed to multidisciplinary rounds discussions offering insights into optimal drug therapy choices based on individual patient needs.
Education
Doctor of Pharmacy - Pharmacy
Touro University California
Vallejo, CA06.2011
Bachelor of Science - Biology
University of California - Los Angeles
Los Angeles, CA08.2006
Skills
- Immunization Administration
- Bilingual (Vietnamese and English)
- Pharmaceutical Calculations
- Patient Privacy Protection
- Drug utilization review
- Customer Service and Communication Skills
- Resolving Complaints
- Critical Thinking
- Collaboration and Teamwork
- HIPAA Compliance
Certification
- Licensed pharmacist, CA [1/2012]
- Licensed pharmacist, NV [9/2017]
- Licensed pharmacist, IN [10/2017]
- Licensed pharmacist, NC [6/2023]
- Board Certified Specialty Pharmacist (BCSP)
- Board Certified HIV Clinical Pharmacist
- Immunization Certification
- CPR and First Aid Certified
Languages
English
Vietnamese
Timeline
Consultant Pharmacist
OptumRx Specialty Pharmacy
05.2013 - Current
Retail Staff Pharmacist
OC Pharmacy
01.2013 - Current
Long-Term Care Pharmacist
Pharmerica Pharmacy
06.2012 - 05.2013
Hospital Pharmacist
Fresno Community Hospital
01.2012 - 06.2012
Doctor of Pharmacy - Pharmacy
Touro University California
Bachelor of Science - Biology
University of California - Los Angeles
- Licensed pharmacist, CA [1/2012]
- Licensed pharmacist, NV [9/2017]
- Licensed pharmacist, IN [10/2017]
- Licensed pharmacist, NC [6/2023]
- Board Certified Specialty Pharmacist (BCSP)
- Board Certified HIV Clinical Pharmacist
- Immunization Certification
- CPR and First Aid Certified
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