Yena Kim
Palisades Park
Summary
Experienced Team Member with a strong background in boba and yogurt shop operations, cash handling, and food preparation. Bringing proven customer service skills, local food service expertise, and a positive attitude to deliver an exceptional guest experience at your shop.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Member
Hey Yogurt
Palisades Park, NJ
04.2026 - Current
- Welcomed local customers, explained menu choices, and prepared specialty yogurt items.
- Processed card/cash payments, and balanced cash drawers.
- Supported closing procedures and maintained strict cleanliness and hygiene standards throughout the store.
- Stocked supplies and ingredients, ensuring availability during peak hours.
Team Member
Bobaland
Palisades Park, NJ
01.2023 - 01.2024
- Prepped ingredients, brewed teas, measured toppings, and crafted customized boba drinks efficiently to meet high quality standards.
- Managed long customer lines during peak hours, ensuring fast service and accurate order fulfillment.
- Partnered closely with coworkers to keep the space clean, restocked, and welcoming for guests.
- Trained new team members on product knowledge and customer service protocols.
Education
Associate Degree - Medical Terminology, CPR/First Aid, Spanish I & II
Applied Technology High School
Paramus, NJ07-2026
Skills
- Cash handling, POS systems, boba/yogurt preparation, inventory restocking
- Team leadership, time management, strong communication
- Fluent in Korean
- CPR & First Aid Certified
Affiliations
- National Student Bioethics Association - President: Spearheaded national student initiatives, led executive board meetings, and coordinated academic discussions on modern ethical challenges in medicine and science.
- National Varsity Level Dance Team - Team Captain | HOSA – Future Health Professionals (Member): Promoted to Captain; mentored and managed 18 junior team members during high-stakes practices and events.
- Awards: 2025 National Champions (1st out of 32 states), 2024 National Runner-Up, and 2x Regional Grand Champions.
Certification
CPR and First Aid Certified.
Languages
Fluent in Korean.
Timeline
Team Member
Hey Yogurt
04.2026 - Current
Team Member
Bobaland
01.2023 - 01.2024
Associate Degree - Medical Terminology, CPR/First Aid, Spanish I & II
Applied Technology High School
Community & Campus Involvement
Hope Club, President, Palisades Park, NJ, 2023-09, Present, Club Mission & Leadership: Selected as President of a cultural organization dedicated to representing and celebrating Korean culture within the community and school., Team Collaboration: Partnered with club members to choreograph, rehearse, and perfect high-energy dance routines for community events., Public Presentation: Performed live in front of diverse audiences, demonstrating high energy, reliability, and strong stage presence., Dance Performer & Volunteer