Yendor Hepburn
West Palm Beach,FL
Summary
Dynamic Sales Specialist with a decade of experience thriving in high-energy retail settings, supplemented by a real estate license. My multifaceted background spans office management, nutrition, and technology, while my tenure as a Line Service Technician at Atlantic Aviation has honed my skills further. Proficient in inventory management, adept at streamlining sales processes, and excelling in communication and problem-solving, I am driven by a passion for providing exceptional customer satisfaction. I thrive on continuous learning, fostering collaboration within diverse, dynamic teams, and am now actively seeking opportunities to elevate my career, apply my expertise, and contribute to your organization's triumph.
Overview
14
14
years of professional experience
Work History
Sales Specialist
Off Lease Only
08.2023 - 09.2023
- Contacted prospective customers to solicit sales.
- Recommend vehicles to customers based on customers’ needs and interests.
- Obtain and verify customers' names, addresses, product information, VIN numbers, and vehicle specifications on deal sales paperwork.
- Met & exceeded sales goal
T-Mobile Sales Representative
T-Mobile
10.2014 - 08.2023
- Assist with opening and closing store
- Guide customers throughout transaction to products that fit their lifestyle
- Discovering customers needs through open-ended questions
- Assist customers with setting of their mobile devices
- Quote monthly bills and upfront cost
- Pitch price plans ,insurance features & benefits
Line Technician
Atlantic Aviation, Southern Boulevard
12.2013 - 10.2014
- Prepare aircraft for flight and customer acceptance
- Service fuel tanks
- Anti icing procedures
- Assist crew with special requests
- Connect ground support equipment for air conditioning, heating and power
- Stand fire watch
- Provide escort service for clients
- Observe all safety, environmental and general housekeeping rules and policies
- Other duties as assigned
- Provide oil and oxygen service for aircraft as requested.
- Inspected all towing equipment for quality and optimum performance.
Assistant Manager
The Vitamin Shoppe
07.2012 - 10.2014
- Greeted customers in timely fashion while quickly determining their needs
- Recommended merchandise to customers based on their needs and preferences
- Built relationships with customers to increase likelihood of repeat business
- Completed all cleaning, stocking and organizing tasks in assigned sales area
- Placed special merchandise orders for customers
- Opened and closed store
- Manually override transactions at register
- Counted safe and made tender pick ups
- Made daily sales cash deposits at assigned bank.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Front Desk Clerk
Powerhouse Gym
06.2012 - 12.2013
- Operated cash register for cash, check and credit card transactions with [100]% accuracy
- Stocked and replenished merchandise according to gym merchandising layouts
- Welcomed members into gym and helped them locate proper exercise equipment
- Prepared and filed contracts for new and existing members.
Publix Stock Clerk & Cashier
W Forest Hill
03.2010 - 02.2013
- Answered questions regarding store and its merchandise
- Demonstrated use and care of merchandise
- Stocked shelves and supplies and organized displays
- Organized racks and shelves to maintain visual appeal of store
- Developed positive customer relationships through friendly greetings and excellent service
- Trained and served as peer coach for new Team Members
- Recommended merchandise to customers based on their needs and preferences
- Contacted other store locations to determine merchandise availability
Education
High School Equivalency Diploma
West Palm Beach2010
Timeline
Sales Specialist
Off Lease Only
08.2023 - 09.2023
T-Mobile Sales Representative
T-Mobile
10.2014 - 08.2023
Line Technician
Atlantic Aviation, Southern Boulevard
12.2013 - 10.2014
Assistant Manager
The Vitamin Shoppe
07.2012 - 10.2014
Front Desk Clerk
Powerhouse Gym
06.2012 - 12.2013
Publix Stock Clerk & Cashier
W Forest Hill
03.2010 - 02.2013
High School Equivalency Diploma
Skills
- Client Service
- Interpersonal communication skills
- Contract preparation
- Project Management
- Sales and marketing
- Lead prospecting
- Records management
Certificates
Licensed Realtor (Exp 09/30/2025), Florida
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