Yeneidys Secin
Tampa,US
Summary
Dynamic Home Health Aide at Comfort Keepers with expertise in vital sign monitoring and client relationship management. Proven ability to enhance patient comfort through personalized care plans and effective communication. Recognized for swift emergency response and commitment to client safety, ensuring high-quality support and satisfaction.
Overview
21
21
years of professional experience
Work History
Home Health Aide
Comfort Keepers
03.2021 - Current
- Managed complex wound care under supervision of registered nurse to facilitate timely healing processes.
- Collaborated with healthcare professionals to create individualized care plans for each patient.
- Adapted care plans regularly to meet evolving patient needs and ensure high-quality personalized assistance.
- Monitored vital signs, reporting abnormalities promptly to supervising nurse or physician.
- Implemented therapeutic interventions as directed by healthcare providers, enhancing patient comfort and mobility.
- Assisted with meal planning and preparation based on dietary restrictions and personal preferences.
- Supported patients in maintaining personal hygiene through bathing, grooming, and toileting assistance.
- Responded swiftly to emergency situations, providing immediate care and contacting necessary personnel.
Front Store Supervisor
CVS Pharmacy
08.2017 - 02.2021
- Supervised staff scheduling to ensure optimal coverage during peak hours and efficient labor utilization.
- Managed inventory levels and ordered stock to maintain product availability.
- Conducted regular audits of cash registers, reconciling daily transactions while ensuring compliance with policies.
- Resolved customer complaints professionally, adhering to guidelines and addressing concerns effectively.
- Trained new employees on store policies and sales techniques to support successful onboarding.
- Maintained a clean, organized store environment for enhanced product presentation and customer navigation.
- Updated pricing information on POS systems accurately based on supplier price lists.
- Handled customer inquiries, complaints, returns, refunds, and exchanges to foster positive experiences.
Sales Executive
ETECSA
La Habana , Cuba
05.2005 - 06.2016
- Cultivated strong client relationships to enhance customer loyalty and satisfaction.
- Executed impactful sales presentations to showcase product features and benefits.
- Managed customer accounts by delivering tailored service and support.
- Utilized cold calling and networking strategies to increase product and service sales.
- Engaged customers to assess needs and preferences effectively.
- Demonstrated product features to improve customer understanding of offerings.
- Assisted in inventory management to maintain optimal stock levels.
- Processed sales transactions accurately and efficiently at register.
Education
No Degree - Home Health Aide
Aguilas International Technical Institute
Tampa, FL08.2019
GED -
Sevilla Hotel
Cuba07-2003
High School Diploma -
Ramon Paz Borroto
Habana, Cuba12.2001
Skills
- Progress documentation
- Vital sign monitoring
- Client relationship management
- Health communication
- Emergency response
- Problem solving
- Client safety and first aid
- Personal care services
- Mobility assistance
- Spiritual support
- Transportation assistance
- Personal hygiene support
- Medication administration
- Ambulation techniques
- Medication organization
- Care plan management
- Meal preparation
Languages
- Spanish and English
References
References available upon request.
Timeline
Home Health Aide
Comfort Keepers
03.2021 - Current
Front Store Supervisor
CVS Pharmacy
08.2017 - 02.2021
Sales Executive
ETECSA
05.2005 - 06.2016
No Degree - Home Health Aide
Aguilas International Technical Institute
GED -
Sevilla Hotel
High School Diploma -
Ramon Paz Borroto