Summary
Overview
Work History
Education
Skills
Languages
Timeline
OfficeManager

Yenevieve Wences

Phoenix,AZ

Summary

Proven team player with a track record of enhancing customer satisfaction at La Mejor Barbacoa through exceptional service and attention to detail. Skilled in cash handling and problem-solving, consistently contributing to a positive and efficient work environment. Demonstrated adaptability and a positive attitude, driving team success and customer loyalty.

Overview

4
4
years of professional experience

Work History

Team Member

Burger King
06.2023 - 12.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Assisted with inventory counts and stocking of merchandise.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Waitress Trainee

La Mejor Barbacoa
05.2021 - 02.2023
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
  • Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
  • Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.

Education

Copper Canyon High School
Glendale

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Following instructions
  • Cash handling
  • Flexible schedule

Languages

Spanish
Native or Bilingual

Timeline

Team Member

Burger King
06.2023 - 12.2024

Waitress Trainee

La Mejor Barbacoa
05.2021 - 02.2023

Copper Canyon High School

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Yenevieve Wences