Yeng Moua
Tacoma,WA
Summary
Dynamic Finance Manager with a proven track record at Carter Subaru Ballard, adept in lender relationships and verbal communication. Excelled in enhancing customer satisfaction and sales performance, showcasing an outgoing personality and team-player attitude. Achieved significant improvements in financial procedures and staff training, demonstrating a strong ability to lead and innovate.
Overview
11
11
years of professional experience
Work History
Finance Manager
Carter Subaru Ballard
04.2023 - Current
- Explained and upsold warranties and protection
- Maintain CIT and PVR to meet Standards
- Desk and prepare deals when Sales manager is not present
- Close deals out on showroom
- Maintain regulations and standard
- Follow financing procedures and maintain good CSI
- Book and close out deals for month end
Finance Manager
Michael's Subaru of Bellevue
05.2021 - 04.2023
- Explained and upsold warranties and protection
- Maintain CIT and PVR to meet Standards
- Desk and prepare deals when Sales manager is not present
- Close deals out on showroom
- Maintain regulations and standard
- Follow financing procedures and maintain good CSI
Car Salesperson
Michaels Subaru of Bellevue
04.2020 - 05.2021
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Completed registration paperwork and sales documentation.
- Negotiated purchase prices and explained sales, warranty, and optional products.
Car Salesperson
Hertzcarsales
01.2019 - 03.2020
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Completed registration paperwork and sales documentation.
- Negotiated purchase prices and explained sales, warranty, and optional products.
Lot Attendant
Honda Auto Center Of Bellevue
10.2017 - 11.2018
- Parked and retrieved cars according to customer needs.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Parked and retrieved vehicles to enhance efficient use of parking space.
- Followed safety protocols for personal, guest and automobile safety.
- Monitored and secured lot, reporting suspicious activity to management for quick resolution.
Military
United States Marine Corps
06.2013 - 06.2017
- Conducted performance reviews and provided feedback to managers on employee performance.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
Education
Associate of Arts - Accounting
Bellevue College
Bellevue, WA04-2020
Skills
- Verbal and written communication
- Lender relationships
- Staff Training
- Insurance Products
- Outgoing personality
- Team player
Timeline
Finance Manager
Carter Subaru Ballard
04.2023 - Current
Finance Manager
Michael's Subaru of Bellevue
05.2021 - 04.2023
Car Salesperson
Michaels Subaru of Bellevue
04.2020 - 05.2021
Car Salesperson
Hertzcarsales
01.2019 - 03.2020
Lot Attendant
Honda Auto Center Of Bellevue
10.2017 - 11.2018
Military
United States Marine Corps
06.2013 - 06.2017
Associate of Arts - Accounting
Bellevue College
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