Yen Hoang
Boston,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Skilled in Microsoft Office and customer service, adept at multitasking and quickly adapting to new challenges. Successfully managed critical deadlines and improved office efficiency through meticulous administrative and financial tasks. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Legal Assistant/Accounting Bookkeeper
Van Paul Le, P.C
07.2021 - Current
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Managed approximately 20 incoming calls, emails a day from customers, lenders, real estate brokers.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Prepared and submitted Title Commitment, Closing Disclosure to lender.
- Reviewed Deed of Trust, Mortgage prior recording to Registry
Administrative Clerk/Tax Preparer Assistant
HD Tax Travel and Multi Services
01.2021 - Current
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Assisted Customers with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Generated paper checks for over 200 customers.
- Performed data entry tasks and maintained accurate records of customers payroll information.
- Filed payroll taxes, W-2s, 1099s, and other year-end with appropriate government agencies by deadlines to minimize risk of penalties or fines.
- Utilized tax software to efficiently complete individual and business returns, ensuring accuracy and compliance with all applicable laws and regulations.
- Prepared over 200 individual tax returns and meet deadlines.
- Provided support during IRS audits, helping clients navigate the process smoothly and confidently.
Education
MBA - Business Administration
New England College
Henniker, NH05.2020
Bachelor - International Business
Foreign Trade University
Hanoi, Vietnam05.2017
Skills
- Quick Learner
- Customer service
- Microsoft Office
- Multi-tasking
- Bilingual (English/Vietnamese)
- File Organization
- Database Management
- Document organization
- Data Confidentiality
Timeline
Legal Assistant/Accounting Bookkeeper
Van Paul Le, P.C
07.2021 - Current
Administrative Clerk/Tax Preparer Assistant
HD Tax Travel and Multi Services
01.2021 - Current
MBA - Business Administration
New England College
Bachelor - International Business
Foreign Trade University
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