Puri Yenia
Tuscon,AZ
Summary
Experienced Stock Clerk with over 1.5 years of experience coordinating receipt and
processing of products across diverse retail environments. Practiced in unloading,
unpacking, labeling and stocking shelves.
Overview
14
14
years of professional experience
Work History
FC
Associate
10.2017 - Current
- Trained and mentored newassociates on responsible and customer-focused receiving, picking and packing functions and reported progress to supervisor
- Mastered complete production flow to alloweffective service anywhere, troubleshot flow or machinery issues and strictly adheredto safety, quality and production standards
- Deliveredproducts, as member of picking team, to next stage of process quickly and accurately and kept customer products flowing and warehouse humming
- Used RF scanner to pick items from bins and complete orders
- Examined packages and goods for damage and notified vendors of specific issues requiring replacement
- Stocked and rotated products, supplies and paper goods to optimize freshness
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Employee Service Representative
Community Provider of Enrichment Services Inc
09.2011 - 10.2019
- Empowered associates to resolve issues independently by educating on company practices and tools
- Updated company-wide knowledge base with general FAQs, solutions and troubleshooting guidelines
- Maintained documentation in [System] to track inquiries and resolutions at each stage
- Identified systemic issues and coordinated improvements to prevent future issues
- Fielded questions and managed concerns from company personnel and family dependants
- Supported employees dealing with complex situations byunderstanding needs and organizing satisfactory resolutions
- Created and implemented highly effective and individualized human resource solutions for clients
- Optimizedprocesses by training employees to apply industry best practices and observe all protocols.
Education
High School Diploma -
Aztec Med College
Pima, AZMay.2009
Skills
- Stockroom procedures
- Problem resolution
- Communications
- Team building
- First Aid/CPR
- MS Office
Timeline
FC
Associate
10.2017 - Current
Employee Service Representative
Community Provider of Enrichment Services Inc
09.2011 - 10.2019
High School Diploma -
Aztec Med College
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