Yenifel De La Cruz
New York,NY
Summary
Experienced Administrative Operations Manager with nearly a decade in educational operations. Proven leader with strong problem-solving and communication skills, known for fostering collaboration with staff, parents, and the community. Bilingual in English and Spanish. Highly skilled in managing school systems, communications, and compliance with a proactive, solutions-oriented mindset.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Operations
Choice Charter School
06.2024 - 05.2025
Operations Manager
Montessori Charter School
08.2016 - 06.2024
- Led daily administrative operations including student data in ATS and PowerSchool.
- Facilitated enrollment, discharge, and transfer processes in compliance with regulations.
- Managed records and ensured secure and confidential handling.
- Collaborated with leadership and IT to resolve platform issues and train staff.
- Ensured accurate student data flow and secure documentation per policy.
- Planned school events for staff and families.
- Primary contact for parents, staff, and community on non-academic matters; ensured timely resolution.
- Managed school communications including closures, dismissals, and event notices.
- Created content for school social media accounts, enhancing engagement and visibility.
- Coordinated with department heads to support seamless school operations.
- Managed inventory of supplies and ensured availability of educational materials.
- Oversaw daily student food service, tracked consumption, and maintained compliance with RMEL standards.
Education
Public Policy and Administration
Hostos Community College
08.2025
Skills
- Bilingual: English & Spanish
- Student Management Systems: ATS, PowerSchool
- Communication Tools: School Messenger, Social Media
- Office Software: FileMaker, Word, Excel
- Meal & Inventory Management: Meal Accountability
- Administrative Skills: Pupil Accounting, Multi-tasking, CRM, Team Collaboration
- Social Media Management: Create engaging content post, graphics, videos
Certification
- Mandated Reporter
- Assessment of Teaching Assistant Skills
- DASA | CPR/AED | Child Abuse | School Violence & Prevention
- Early Intervention | Safe Schools Against Violence in Education
- Media Use & Safety with Children | Transportation | Emergency Preparedness
- Community Mental Wellness & Resilience
Timeline
Director of Operations
Choice Charter School
06.2024 - 05.2025
Operations Manager
Montessori Charter School
08.2016 - 06.2024
Public Policy and Administration
Hostos Community College
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