Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Radiography Student
Broward College - A. Hugh Adams Central Campus
Davie, FL
08.2022 - 06.2024
Assisted in the preparation of patients for radiologic procedures, such as positioning and immobilization.
Maintained patient records and documentation of procedures performed, including radiation exposure to the patient.
Provided information to patients regarding radiographic examination procedure.
Communicated effectively with physicians and other healthcare personnel regarding radiological exams and results.
Demonstrated knowledge of anatomy related to specific imaging techniques used in radiography.
Member Service Representative
We Florida Financial
Margate, FL
03.2018 - 07.2022
Answered incoming calls regarding membership benefits and services.
Responded promptly to emails from members seeking assistance.
Identified opportunities for cross-selling additional products or services based on member needs.
Handled customer complaints in an efficient and courteous manner.
Greeted customers in a friendly and professional manner.
Performed cash handling duties such as deposits and withdrawals for members' accounts.
Participated in team meetings to discuss customer service strategies and goals.