Dynamic and adaptable professional with experience at Starbucks, excelling in customer service and teamwork. Recognized for attention to detail and efficiency in high-pressure environments. Proven ability to manage time effectively while maintaining a clean and organized workspace. Skilled in cash handling and food safety, ensuring quality service and customer satisfaction.
Passionate about continuous growth, with a strong focus on results and constant improvement. Stand out for a proactive approach, ability to work collaboratively, and commitment to excellence in every task. Adaptable to new environments and challenges, with a sense of responsibility and dedication, contributing significantly to team or organizational success. Seek opportunities to apply knowledge, develop new skills, and actively contribute to achieving business objectives.
Prepare coffee, tea, and other specialty beverages following Starbucks recipes.
Ensure that each beverage is prepared with the appropriate quality and presentation.
Provide friendly and personalized service to customers.
Take orders efficiently and accurately, ensuring customer needs are met.
Process payments in cash, credit cards, and other forms of payment.
Maintain accuracy in handling money and balancing the cash register at the end of the shift.
Keep the workstation clean and organized, complying with safety and hygiene standards.
Regularly clean tables, common areas, and equipment.
Ensure there is sufficient stock of ingredients and supplies.
Organize and store products efficiently.
Collaborate with other baristas and the team in general to maintain a harmonious and efficient work environment.
Sweep, mop, and vacuum floors in hallways, lobbies, elevators, and other common areas.
Clean and disinfect surfaces such as tables, counters, railings, and doors.
Restock hygiene items (toilet paper, paper towels, soap).
Clean and disinfect toilets, sinks, mirrors, and floors.
Empty wastebaskets and trash containers.
Sort and properly dispose of recyclable and non-recyclable waste.
Identify and report damages or repair needs in facilities.
Ensure areas are free of obstructions and safe for guests.
Provide basic information to guests when necessary.
Maintain a friendly and professional attitude at all times.
Safely operate equipment such as industrial vacuums and polishers.
Use cleaning products in accordance with established safety standards.
Follow hotel protocols for occupational risk prevention.
Ensure proper use of personal protective equipment.
Provide courteous and efficient service to customers.
Resolve questions or concerns related to products, prices, and promotions.
Accurately record customer purchases.
Operate point of sale (POS) systems and process payments in cash, credit/debit cards, or other payment methods.
Verify the authenticity of bills and payment documents.
Process returns, exchanges, and refunds according to company policies.
Count money at the beginning and end of each shift.
Prepare daily sales reports.
Keep the cash register area clean and organized.
Ensure the availability of necessary supplies (paper rolls, bags, etc.).
Follow security procedures for handling money.
Comply with the company's internal policies and current legal regulations.
Assist with minor inventories or price updates if required.
Help organize promotions or commercial activities.
Wash, peel, and cut vegetables and other necessary foods as requested.
Measure and weigh ingredients according to recipes.
Check cooking temperatures.
Keep the workstation clean and organized.
Ensure proper food storage to prevent cross-contamination.
Prepare sauces, dressings, and bases for different recipes.
Plate dishes following the chef’s or supervisor’s instructions.
Verify the freshness and quality of the products used.
Comply with hygiene and food safety regulations.
Report the lack of supplies for replenishment.
Label and date stored foods.
Operate basic utensils and machinery such as mixers, food processors, and fryers.