Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Yenifer Molina

Falls church,Virginia

Summary

Proven professional with a track record of enhancing customer satisfaction and streamlining operations at Fairfax ENT and Facial Plastic Surgery. Excelled in organization and problem-solving, significantly improving client relations and operational efficiency. Demonstrated data entry and verbal communication expertise, contributing to a positive and efficient workplace environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist/Medical Assistant

Fairfax ENT and Facial Plastic Surgery
05.2023 - Current
  • I am cross-trained in both the front desk and as a Medical assistant and administer allergy shots
  • Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered calls promptly and, connected them to designated recipients.
  • Kept reception area clean and neat to give visitors a positive first impression.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Medical Records Scanner

Fairfax ENT and Facial Plastic Surgery
09.2022 - 05.2023
  • Assisted in training new team members on proper scanning techniques, ensuring consistent quality across all departmental work.
  • Achieved timely completion of scanning projects by adhering to strict deadlines and prioritizing tasks effectively.
  • Enhanced patient privacy by meticulously scanning and organizing medical records into electronic systems.

Crew Member

Chipotle
08.2020 - 05.2021


  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from the management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of the restaurant to promote a clean image.
  • Assisted other team members in achieving goals.

Education

High School Diploma -

Falls Church HIgh School
Falls Church, VA
06-2022

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Listening skills
  • Problem-solving skills

Accomplishments

  • I have taken a MA course and graduated in 2023 with Tu Family Clinic.

Certification

I have my MA certification, which I got in 2023 with Tu Family Clinic.

Languages

Spanish
Native or Bilingual

Timeline

Receptionist/Medical Assistant

Fairfax ENT and Facial Plastic Surgery
05.2023 - Current

Medical Records Scanner

Fairfax ENT and Facial Plastic Surgery
09.2022 - 05.2023

Crew Member

Chipotle
08.2020 - 05.2021

High School Diploma -

Falls Church HIgh School

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Yenifer Molina