Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yeniffer Zeledon

Lancaster,CA

Summary

Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.

Overview

3
3
years of professional experience
2026
2026
years of post-secondary education

Work History

Server

IHOP
Lancaster, CA
01.2025 - Current
  • Provided excellent customer service to enhance dining experience.
  • Took and processed orders accurately for timely delivery.
  • Assisted in maintaining cleanliness of dining area and tables.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Informed customers of daily specials and signature menu items.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Checked food before serving it to customers.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Took orders from customers accurately and in a timely manner.

Prep Cook

Black Angus
Lancaster
12.2024 - Current
  • Achieved cost-savings by developing functional solutions to problems.
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated with kitchen staff to coordinate food preparation tasks effectively.
  • Prepared ingredients for daily menu items, ensuring freshness and quality.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Checked completed orders for correct quantity and quality.
  • Completed special orders according to customer dietary needs.

Cook

McDonald
Lancaster, CA
02.2023 - 09.2024
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Prepared and cooked menu items according to company standards.
  • Collaborated with team members to fulfill customer orders efficiently.
  • Resolved customer complaints regarding food quality or services provided.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.

Education

GED
Lancaster, CA

Skills

  • Customer service
  • Problem solving
  • Effective communication
  • Time management

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Server

IHOP
01.2025 - Current

Prep Cook

Black Angus
12.2024 - Current

Cook

McDonald
02.2023 - 09.2024

GED

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