Dynamic and results-oriented professional with extensive Executive Assistant experience, proficient in Microsoft Office Suite and client relations. Excelled in generating new business, maintaining meticulous records, and providing comprehensive executive support. Demonstrated proficiency in time management and attention to detail, significantly enhancing operational efficiency and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Account Specialist
Seaboard Marine
Miami, FL
09.2024 - Current
Overseeing the overall performance/progress of any specifically assigned accounts and interacting with all parties with respect to the success of the same
Communicating between sales staff, commercial divisions as well as all offices and/or agencies in order to increase sales and profitability
Closely supporting Account Executives, focusing on generating new business by analyzing sales leads, piers reports, reviewing competition statistics and manifest reports
Generating sales leads and other pertinent information on both existing and prospective new business
Focusing on providing a high level of customer service in order to achieve the highest level of results
Responsible for maintaining customer records updated, planning and managing an active call cycle in accordance with the standards and directives of management
Supporting sales objectives as set by management in accordance with specific company goals and directives
Executive Assistant/Corporate Travel Manager
Seaboard Marine
Miami, FL
04.2017 - 09.2024
Organized travel arrangements for domestic/outport employees
Negotiating travel contracts with suppliers and vendors
Provided high-level administrative support to four executives
Resolved time conflicts, booking conference rooms, and organizing materials in preparation for meetings
Compose, edit, design, and format documents
Acted as liaison and advised others of the executive's activities and views on policies or issues, using judgment and discretion
Organizing Board of Directors meetings and assisting with materials/agendas
Review contracts for negotiated Corp
Rates with local hotels
Prepared expense reports from business trips/misc.
Expenses of Executives
Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
Coordinated multiple schedules using online calendaring system.
Executive Assistant
Burson-Marsteller
Miami, FL
04.2016 - 09.2016
Demonstrated capacity to provide comprehensive support for executive-level staff
Greeted guests and provided excellent customer service
Created expense reports, timesheets, reimbursements, and budget costs
Coordinated internal and external meetings for Vice President
Organized travel arrangements
Ordered office supplies and maintained inventory
Executive Assistant
E&P Solutions & Printing
Miami, FL
03.2015 - 04.2016
Greeted incoming customers while providing excellent customer service with internal and external clients
Answered incoming client inquiries and prepare call log reports on Excel
Entered client information in a customized system
Assisted office manager in all office related support duties
Responsible for ordering supplies and keeping track of office inventory
Responsible for keeping log of all outgoing customer shipments; including exportations to other states and countries
In charge of maintaining warehouse inventory, ensuring sufficient stocks to last for an entire month
Responsible for feeding information of customer orders into a customized system
In charge of supervising loading and unloading, and quality of packing
Executive/Marketing Assistant
Ortega Juneau Construction
Miami, FL
02.2012 - 03.2015
Proactively oversaw and coordinated the day to day activities of the COO and SVP
In charge of planning and coordinating key special events, and coordinated internal meetings
Responsible for maintaining accurate schedule and calendars for COO and SVP
Coordinated and confirmed travel Itineraries; tracked travel; liaising with travel agents
Supervised the reviewing and prioritizing of incoming and outgoing correspondence including communicating with job site personnel regarding deliveries
Acted as back-up to office manager maintaining all office equipment including: copiers, printers, and phones etc
Ensured proper filing, record keeping and storage
Typed, edited and proofread correspondence (e.g
Memos, e-mails and letters)
Assisted with phone coverage utilizing back-up procedures to ensure calls are answered on a timely manner
Produced qualification, proposals and interview materials, and participated in special projects as needed
Maintained marketing library and supplies, updated and maintained cut sheets, resumes and project lists
Maintained database of project cost, project team, statistics, etc