Yeniliz Mercado
Gastonia,NC
Summary
Competent Accounts Receivable Specialist bringing 4 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
9
9
years of professional experience
Work History
Account Receivable Specialist
Snap One
11.2022 - Current
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Monitored accounts to verify compliance with payment terms and schedules.
- Developed and maintained positive relationships with clients to maximize collections.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Generated monthly accounts receivable reports to submit developments for management review.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Matched purchase orders with invoices and recorded necessary information.
- Input financial data and produced reports using [Software].
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Leveraged [Software], spreadsheets and databases to provide supporting documentation for schedules and journal entries.
- Performed analysis on inventory, accounts receivable and accounts payable balance sheet accounts.
- Upload tax certificate to profile and processing credit for sale tax if needed.
- Posted daily receipts and payments in accordance with corporate protocols.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
Account Receivable Specialist
Apex Industrial Solutions
01.2020 - 10.2022
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Monitored accounts to verify compliance with payment terms and schedules.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Liaised with marketing and sales teams to develop targeted campaigns.
- Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
- Maintained and processed invoices, deposits, and money logs.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Established QuickBooks accounting system to reflect accurate financial records.
- Completed tax forms in compliance with legal regulations.
- Performed data entry and completed proper paperwork.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Set up new customer accounts and updated existing profiles with latest information.
- Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
Receptionist, Accounts Receivable
Latorre Law Firm
10.2018 - 01.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Summarized receivables by maintaining invoice accounts, coordinating monthly transfer to accounts receivable account, verifying totals and preparing reports.
Customer Service Office
Big Lots
10.2015 - 07.2018
- Responsible for customer service, and cleanliness aspects of the furniture department
- Including cashiering, customer service, and light cleaning
- Drives furniture sales within the store by providing information, comparisons, and customer service
- Exhibited high energy and professionalism when dealing with clients and staff.
- Assists customers with carry outs, lease to purchase, and price holds
- Operates point-of-sale systems efficiently and accurately
- Trained new personnel regarding company operations, policies and services.
- Performs merchandise recovery functions as needed
- Identifies and communicates furniture display needs and assist with display assembly as needed
- Maintains appearance of the store’s interior and exterior to company standards, including light maintenance duties and cleaning
- Perform other tasks as assigned by Furniture and Store Leadership, such as shrink control and safety- related tasks.
Quality Control Inspector
Black and Decker
09.2014 - 10.2015
- Quality Control Section and assembling, Checking the products selected by pickers for accuracy.Recognized for proactively maintaining an in- depth knowledge of all products and promotions
- Solid track record of analyzing product failure for problem identification and prioritization of necessary corrective actions.
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Completed precise measurements using special tools.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Recorded inspection and test results on data sheets.
- Monitored product quality at all stages of production process.
- Followed safety protocols while handling hazardous materials.
Education
Accounting And Finance
College of Wilmington
Wilmington, NC05.2021
Skills
- Bilingual (English and Spanish)
- Quickbooks
- Customer Service
- Organizing
- Maintaining Confidentiality
- Monitoring and Ordering Supplies
- Multi-Tasking
- Bookkeeping
- Bill Processing
- Excel
- Adobe
- Outlook
- Financial Records and Reporting
- Effective Project Completion
- Figures Calculations
- Microsoft Office
- Account and Ledger Reconciliations
- Special Requests
- Calm and Professional Under Pressure
Additional Information
- More references upon request.
Languages
spani
Native or Bilingual
English
Native or Bilingual
Timeline
Account Receivable Specialist
Snap One
11.2022 - Current
Account Receivable Specialist
Apex Industrial Solutions
01.2020 - 10.2022
Receptionist, Accounts Receivable
Latorre Law Firm
10.2018 - 01.2020
Customer Service Office
Big Lots
10.2015 - 07.2018
Quality Control Inspector
Black and Decker
09.2014 - 10.2015
Accounting And Finance
College of Wilmington
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