Yenisey Cespedes Seygler
Homestead,FL
Summary
Dynamic and compassionate professional with diverse experience in patient care at Malibu Love and Care and efficient service delivery at Uber and Lyft. Thrived in fast-paced environments, showcasing exceptional multitasking abilities and personal hygiene assistance skills. Demonstrated a proven track record of enhancing patient dignity and improving service efficiency, with a keen focus on meal preparation and teamwork. A healthcare professional with solid experience in both clinical and administrative duties, skilled in patient care, medical procedures, and electronic health records. Strong emphasis on teamwork, adaptability, and delivering high-quality results. Known for reliability in fast-paced environments and adept at effectively supporting medical staff and patients.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Home Health Aide
Malibu Love and Care and Unicare Home Services
Miami, FL
06.2023 - Current
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
Delivery Driver
Uber And Lyft
Miami, FL
04.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Delivered packages to customer doorsteps and business offices.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Phlebotomy
Cano Health
Hialeah, FL
01.2022 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with diagnostic tests including EKGs, phlebotomy procedures, specimen collection, preparation, and labeling to expedite laboratory analysis.
- Enhanced patient experience by streamlining the phlebotomy process and reducing wait times.
- Performed phlebotomy procedures, skillfully collecting blood samples for laboratory analysis.
Waitress Supervisor
Cano Health
Hialeah, FL
01.2022 - 03.2022
- She kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- She facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Collaborated with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Implemented staff training programs focusing on food allergy awareness, reducing instances of allergic reactions among restaurant guests.
Waitress Supervisor
Restaurant and Bar
Miami, FL
06.2016 - 07.2017
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as the first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Costumer Services and Self
Food Store
Cuba
03.2012 - 01.2015
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Associate of Science - Medical Assistant And Phlebotomy
FvI School of Nursing And Technology
Miami, FL06-2022
Skills
- Patient Care
- Meal Preparation
- Personal Hygiene Assistance
- Feeding Assistance
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Vital Sign Monitoring
- Phlebotomy
- CPR
- Immunization Administration
- Phlebotomy Techniques
- Specimens collection and processing
- Patient Assessments
- Laboratory Specimen Collection
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- EKG Technician Certification (CET) - National Healthcareer Association (NHA).
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Home Health Aide
Malibu Love and Care and Unicare Home Services
06.2023 - Current
Delivery Driver
Uber And Lyft
04.2023 - Current
Phlebotomy
Cano Health
01.2022 - 03.2022
Waitress Supervisor
Cano Health
01.2022 - 03.2022
Waitress Supervisor
Restaurant and Bar
06.2016 - 07.2017
Costumer Services and Self
Food Store
03.2012 - 01.2015
Associate of Science - Medical Assistant And Phlebotomy
FvI School of Nursing And Technology