Summary
Overview
Work History
Education
Skills
Timeline
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Yenisey Martinez

Lakeland,FL

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

22
22
years of professional experience

Work History

Broker/Dispatch Manager

A&L Auto Brokers
Hialeah, Florida
02.2014 - Current
  • Provided timely updates to customers regarding their orders or requests.
  • Resolved customer complaints related to service issues or delays.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Established efficient communication channels between brokers and transporters

Account Sales Manager

Nestle Waters North America
Doral, FL
07.2011 - 02.2014
  • Built a solid customer foundation through strategic door-to-door cold calling efforts, resulting in increased business acquisition for new service offerings.
  • Successfully oversaw customer service operations, ensuring high retention rates for both products and services. Additionally, excelled at upselling to existing customers.

Area Account Manager

Performance Food Service Group
Miami , FL
07.2007 - 06.2010
  • Developed strong professional connections with General Managers, Restaurant Owners, and Chefs through ongoing account management responsibilities.
  • Responsibly managed the activities of five Milams Supermarkets by entering orders, driving upsell opportunities, and offering suggestions for new products featured in weekly sales promotions.

Sales Consulting

Trader Publishing Company
Doral, FL
01.2002 - 08.2006
  • Attended industry events, conferences, and trade shows in order to network with potential clients.
  • Created detailed reports on campaign results and presented them to clients.
  • Monitored competitor activity in order to stay ahead of the competition.
  • Acquiring new customers by door to door Cold calling.
  • Oversaw the coordination of sales ads and full page displays in Auto Industry Magazine.

Education

High School Diploma -

Miami Dade College
Miami, FL

Skills

  • Trustworthiness
  • Customer Service
  • Time management abilities
  • Excellent Communication
  • Client Relations
  • Reliability
  • Problem-Solving
  • Relationship Building

Timeline

Broker/Dispatch Manager

A&L Auto Brokers
02.2014 - Current

Account Sales Manager

Nestle Waters North America
07.2011 - 02.2014

Area Account Manager

Performance Food Service Group
07.2007 - 06.2010

Sales Consulting

Trader Publishing Company
01.2002 - 08.2006

High School Diploma -

Miami Dade College

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Yenisey Martinez