Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Little Elm,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assistant position. Ready to help team achieve company goals.

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

11
11
years of professional experience

Work History

Manager's Assistant

Shu Deal
11.2019 - 06.2023
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Elevated the aesthetic appeal of retail stores through strategic merchandise presentation and organization techniques.
  • Developed seasonal floor plans that maximized retail space utilization while maintaining an inviting atmosphere for customers.
  • Mentored junior cashiers to foster their professional growth within the company''s retail environment.
  • Led a team of retail staff, ensuring optimal performance and adherence to company policies.
  • Recruited trained, and developed a high-performing team of retail associates committed to delivering exceptional service.
  • Managed inventory of retail products, contributing to increased sales revenue for the dive center.
  • Monitored industry trends, staying informed about new developments in retail pricing strategies and technologies.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Managed about 35 incoming calls and messages per day from costumers

Line Cook

Bjs Restaurants Inc
10.2017 - 11.2019
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.

Waitress

IHOP 1946
05.2012 - 10.2015
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Intern

Davis Pain and Injury
10.2012 - 01.2013
  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
  • Collected histories, vitals, and current complaints via patient interviews.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Streamlined check-in process by verifying patient information and promptly updating electronic health records.
  • Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
  • Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
  • Facilitated smooth communication between patients and healthcare providers by serving as a compassionate intermediary during consultations.
  • Maintained clean and safe clinic environment to prevent injuries.
  • Prepared, administered and documented medications under direction of licensed medical provider.

Education

Medical Assistant

Concorde Career College
Arlington, TX

Bachelor of Science - Biomedical Engineering

The University of Texas At Dallas
Richardson, TX

No Degree -

Tarrant County College
Fort Worth, TX

Skills

  • Customer service
  • Money handling
  • Staff training and development
  • Staff supervision
  • Orientation and training
  • Sales growth
  • Recruiting and interviewing
  • Customer relations
  • Promotional planning
  • Employee performance evaluation
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Verbal and written communication
  • Workplace safety compliance
  • Reporting and documenting

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Manager's Assistant

Shu Deal
11.2019 - 06.2023

Line Cook

Bjs Restaurants Inc
10.2017 - 11.2019

Intern

Davis Pain and Injury
10.2012 - 01.2013

Waitress

IHOP 1946
05.2012 - 10.2015

Medical Assistant

Concorde Career College

Bachelor of Science - Biomedical Engineering

The University of Texas At Dallas

No Degree -

Tarrant County College

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