Yenitza Orozco
Houston,TX
Summary
Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Caring In-Home Childcare Provider with 3 years of experience tending to children with parents away. Feeds children, performs basic housekeeping duties, assists with homework and monitors for complications in physical and mental development. Devoted to fostering health and growth on all levels. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
1
1
year of professional experience
Work History
Receptionist
Epilepsy Foundation of Texas
Houston , TX
02.2024 - 05.2024
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Greeted visitors and provided them with assistance.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Medical Assistant
Avanta Health Professionals
Houston , TX
09.2024 - 11.2024
- Escorted patients to examination rooms and documented medical histories.
- Escorted patients to examination rooms and prepared for physician exams.
- Monitored patient stability by checking vital signs and weight.
- Charted all patient services in records with high accuracy.
- Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Performed routine dip stick, vision and hearing tests.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Processed orders for medical supplies and lab equipment.
- Supported administrative staff by processing payments.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Education
High School Diploma -
Houston Homeschoolers Co-op
Houston Tx12.2021
Diploma - Medical Assisting
Florida Career College
Houston, TXSkills
- Management
- Workflow Coordination
- Cleaning and Sanitizing
- Special Requests and Substitutions
- Team Player
- Service-Oriented
- Conflict and Complaint Resolution
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Medical Assistant
Avanta Health Professionals
09.2024 - 11.2024
Receptionist
Epilepsy Foundation of Texas
02.2024 - 05.2024
High School Diploma -
Houston Homeschoolers Co-op
Diploma - Medical Assisting
Florida Career College
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