Ensured patients’ treatment requirements were met.
Suggested alternative treatment plans when patients’ service
requests did not meet medical necessity criteria
Linked patients to social services programs and entitlements such
as transportation assistance and Provided professional translation
services
Conducted regular follow-ups with patients to evaluate progress,
promote continuity of care by ensuring proper patient care
Maintained records of case management activities
Instructed and educated patients on procedures, healthcare
provider instructions, and referrals.
Mercy Drive Company
Care Coordinator
East Elmhurst, NY
2016-2017
Provided care coordination services for 50 to 70 members
Worked directly with families navigating through clinical and
educational programs and/or support services
Developed individual plans of care for each member in order to
optimize patient outcomes
Audited charts, reviewed clinical documents to verify accuracy.
Performed ongoing assessments to evaluate mental health needs,
working with multidisciplinary team to develop, initiate, manage
and modify individualized plans of care.
Educated patients and answered questions about health condition,
prognosis and treatment.
Updated 100% patient charts using Electronic Medical Records
with data such as medications to keep records current and support
accurate treatments.
Supported patient care excellence via planning and interpretation
of programs.
ACMH
Front Desk Clerk
New York, NY
2013-2018
Monitored the entry and egress of building residents and guests.
Maintained the distribution of residents’ mail.
Responded to phone messages for the residents and staff of the
building in a fast-paced environment.
Assisted with a client cooperative meal plan.
CASAC T IN MENTAL HEALTH
Outreach Training Institute
FIRST AID AND CPR
Responded as the first line of defense in case of emergencies; (i.e.
Calling management, the fire department in case of a fire, etc.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
strong translation skills Eager to join a team in anundefined
Work History
Teacher’s Assistant
New York, NY
01.2019 - 01.2021
Observe classroom of 10 children and identify each of their needs for
additional support and developed strategies to improve assistance.
Apply play-based strategies, including crafts and games, to provide
diverse approaches to learning.
Maintain well-controlled classrooms
of ten children by clearly outlining standards and reinforcing positive
behaviors.
Sanitize toys and play equipment each day to maintain safety and
cleanliness.
Care Manager
New York, NY
01.2018 - 01.2019
Collaborated with patients’ families, friends, and social supports
in developing treatment plans.
Identified and recruited high-quality healthcare providers
Interacted with healthcare providers to facilitate patients’
treatments.
Hunter College
01.2009 - 01.2013
Bachelor of Arts in Social Sciences.
Certified Medical Necessity Representative
As a representative for this department the following steps are needed
Help document the medical necessity and other coverage criteria for selected durable medical equipment.
Prosthetics
Orthotics
Supplies (DMEPOS) items
Speak over the phone with medical assistants and awaiting doctors for signature
Release the order of items for patients
Reading, traveling
I enjoy reading about insurances and financial literacy. I want to travel the world and explore. I am always looking for ways to stretch my mind and skills.