An experienced general worker with a proven track record of success in meeting and exceeding organizational goals. Possesses excellent communication and problem-solving skills, with the ability to work both independently and collaboratively.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Guest Assistant Preschool Teacher
Geneva School of Manhattan
Manhattan, NY
08.2023 - 12.2023
Supported student physical, mental, and social development using classroom games and activities
Maintained organized, fun and interactive classroom to help children feel safe
Gave one-on-one attention to children while maintaining overall focus on entire group
Educated students in foundational concepts such as shapes, numbers, and letters
Applied play-based strategies to provide diverse approaches to learning
Assisted and supervised 13 students in the morning and 10 students in the afternoon portion of the day
Allowed for ample outdoor discovery time in schedule each day
Monitored classroom to verify safe and secure environment
Incorporated music, art and literature into curriculum
Created safe and nurturing learning environment for preschoolers.
Temporary Social Studies Associate Teacher
Ascend Charter School
New York, NY
01.2023 - 07.2023
Maintained well-controlled classrooms of 30 students by clearly outlining standards and reinforcing positive behaviors
Promoted physical, academic, and social development by implementing diverse classroom and outside activities
Established and supported positive educational environment for student learning
Educated students regarding national and global social issues and influencing factors
Passionate about learning and committed to continual improvement.
Customer Service Representative
Western Drug Medical Supply
Los Angeles, CA
01.2022 - 12.2022
Answered customer inquiries and provided accurate information regarding products and services.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Developed strong relationships with customers by providing personalized assistance and support.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Provided excellent customer service to resolve customer complaints in a timely manner.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Collaborated with other members of the team to ensure timely delivery of products and services.
Infant/Toddler Assistant Teacher
Goddard School
Manhattan, NY
12.2019 - 08.2021
Observed classroom filled with 10 children and identified each of their needs for additional support and developed strategies to improve assistance
Applied play-based strategies, including crafts and games, to provide diverse approaches to learning
Sanitized toys and play equipment each day to maintain safety and cleanliness
Addressed behavioral and learning issues with parents and daycare management
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Teacher’s Assistant
Kennedy Child Study Center
New York, NY
04.2013 - 12.2016
Provided one-to-one assistance to children with special needs in a classroom environment
Worked with head teacher to devise new strategies for reinforcing classroom materials and lesson plans
Evaluated students’ needs for assistance in other areas such as speech or occupational therapy.
Children’s Mentor
Harlem Children’s Zone
New York, NY
07.2010 - 06.2012
Conducted individualized tutorial sessions for students with academic deficiencies
Selected from all tutors to participate in a program that provided intensive tutoring in reading skills
Demonstrated leadership skills when selected for exclusive reading partners program.