Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yennifer campo

Orlando

Summary

Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Relationship Banker

TRUIST
08.2018 - Current
  • Answer customer inquiries regarding account balances, transaction history, services, and charges
  • Complete highly accurate, high-volume money counts via both manual and machine-driven approaches
  • Stock supplies for customers and personal teller station
  • Learn about customers financial needs, establish trust, and optimize sales opportunities resulting in quality customer service
  • Process customer transactions promptly, minimizing wait times
  • Recognize needs and refer to appropriate representative or line of business for cross-sell or service opportunities
  • Execute wire transfers, stop payments, and account transfers

Rooms Controller

Summer Bay Resorts
02.2015 - 08.2018
  • Processed all guest check-ins, activated room keys, and secured valid payments
  • Implemented appropriate booking strategies to verify reservation accuracy and provide service excellence
  • Identified issues, analyzed information, and provided solutions to problems
  • Contacted housekeeping staff and maintenance department immediately to resolve guest room issues
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization

Education

Associate's degree - Business Administration

Globe Institute of Technology
Manhattan, NY

Skills

  • Service delivery
  • Excellent capability of working within a team as well as cross-team
  • Account maintenance
  • Upselling skills
  • Attention to Detail
  • Compliance risk management
  • Cash Handling Expertise
  • Computer Proficiency and Microsoft Office (Word, Excel, Power Point)
  • Outstanding written and oral communication skills
  • Extraordinary Organizational, Customer Relations and Interpersonal
  • Reservation database management
  • Advanced Clerical Knowledge
  • Strong Account Analysis Skills
  • Teller transactions
  • Bilingual- English and Spanish
  • Account documentation
  • Statement Reconciliation
  • Rapid data entry skills
  • Compliance, Banking Laws and Regulations
  • Customer relationship building
  • NMLS (3 years)

Certification

Certified Notary Public

Timeline

Relationship Banker

TRUIST
08.2018 - Current

Rooms Controller

Summer Bay Resorts
02.2015 - 08.2018

Associate's degree - Business Administration

Globe Institute of Technology

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Yennifer campo