Yennifer Diaz
Resumen profesional
I am a person who likes to take on challenges, Humanitarian, I manage time for effectiveness and efficiency, Cooperating, Persevering. Throughout my personal growth I have acquired a lot of knowledge in different areas of my work experiences, which have made me a good member of teamwork, I am a person open to the acquisition of knowledge.
Datos destacados
13
13
years of professional experience
9
9
years of post-secondary education
Experiencia
Runners
Resort porter LLC
Orlando, Florida
12.2025 - Actual
- Teamwork to facilitate the achievement of objectives.
- Use of computer and technological systems.
- Document and file management.
- Allows hotel guests to securely store personal items (such as outerwear, luggage, phones, and snacks).
Cashier
Tommy Hilfiger
Orlando, Florida
09.2025 - Actual
- Customer service and attention.
- Handling cash and managing the cash register.
- Opening and closing the cash register at the end of each shift.
- Cleaning and organizing sales areas.
- Assisting with product and shelf organization, ensuring an attractive presentation for customers.
- Processing payments using various methods, including cash, credit cards, and checks.
Cashier
POLLO TROPICAL
Orlando, Florida
01.2025 - 08.2025
- Customer service and attention.
- Handling cash and managing the register.
- Processing payments at the checkout.
- Opening and closing the register at the end of each shift.
- Cleaning and organizing sales areas.
Housekeeping
BEST CLEANING COMPANY
Orlando, Florida
08.2024 - 12.2024
- Cleaning and maintenance of tourist villas, focusing on tasks such as vacuuming, dusting, mopping, disinfecting bathrooms and changing bed linen.
Amazon flex driver
AMAZON
Orlando, FL
01.2021 - 01.2024
Management Planning and Control
PEQUIVEN
01.2016 - 01.2021
- Prepare, update, disclose and implement the documentation of the processes, as well as the detection of deviations linked to the services of the Corporate IT Management, following the guidelines, methodologies and best practices of Quality Management and Information Technology; with the purpose of normalizing and applying corrective measures to the processes and services of the area; and contribute in this way with the continuous improvement and the achievement of the established objectives.
Intern
CANTV
01.2014 - 01.2016
Incident and Requirements Attention Specialist
PEQUIVEN
01.2014 - 01.2016
IT User Support Analyst
PEQUIVEN
01.2013 - 01.2014
- Handling of Huawei technology equipment, Insertion of new A32 and STL cards, ABA tests, Alarm check, Test of subscriber port tones, Change of Ring Back modules, Change of Ring back cables (Tone and call current) Bridge between the master and extended freen, in the different CANTV exchanges.
- Address cases regarding requirements and attention to problems with equipment, telephone lines, network points, installation of applications and printers and other breakdowns that may occur to all users of the company in the area of systems, applications and telecommunications.
- Manage the requirements or incidents reported by the users of the Corporation, in the area of Information Technology, providing technical and functional assistance, through the execution of the appropriate procedures for the solution or channeling of requests to other groups.
Formación
BACHELOR OF SCIENCE - SCIENCE
Manuel Antonio Malpica
Venezuela 09.2000 - 09.2004
Telecommunications Engineer - Telecommunications
UNEFA
Venezuela 09.2004 - 11.2009
Enfatiza tus habilidades clave
- Management
- Information Technology
- Responsible
- Creative
- Teamwork
- Emotional Intelligence
- Humanitarian
- Time Management
- Cooperation
- Perseverance
- Proactive
- Dynamic
- Effective
- Knowledge Acquisition
Idiomas
English
Básico
A2
Spanish
Nativo
C2
Cronología
Runners
Resort porter LLC
12.2025 - Actual
Cashier
Tommy Hilfiger
09.2025 - Actual
Cashier
POLLO TROPICAL
01.2025 - 08.2025
Housekeeping
BEST CLEANING COMPANY
08.2024 - 12.2024
Amazon flex driver
AMAZON
01.2021 - 01.2024
Management Planning and Control
PEQUIVEN
01.2016 - 01.2021
Intern
CANTV
01.2014 - 01.2016
Incident and Requirements Attention Specialist
PEQUIVEN
01.2014 - 01.2016
IT User Support Analyst
PEQUIVEN
01.2013 - 01.2014
Telecommunications Engineer - Telecommunications
UNEFA
09.2004 - 11.2009
BACHELOR OF SCIENCE - SCIENCE
Manuel Antonio Malpica
09.2000 - 09.2004