Yennifer Diaz
Resumen profesional
I am a person who likes to take on challenges, Humanitarian, I manage time for effectiveness and efficiency, Cooperating, Persevering. Throughout my personal growth I have acquired a lot of knowledge in different areas of my work experiences, which have made me a good member of teamwork, I am a person open to the acquisition of knowledge.
Datos destacados
13
13
years of professional experience
9
9
years of post-secondary education
Experiencia
Runners
Resort porter LLC
Orlando, Florida
2025.12 - Actual
- Teamwork to facilitate the achievement of objectives.
- Use of computer and technological systems.
- Document and file management.
- Allows hotel guests to securely store personal items (such as outerwear, luggage, phones, and snacks).
Cashier
Tommy Hilfiger
Orlando, Florida
2025.09 - Actual
- Customer service and attention.
- Handling cash and managing the cash register.
- Opening and closing the cash register at the end of each shift.
- Cleaning and organizing sales areas.
- Assisting with product and shelf organization, ensuring an attractive presentation for customers.
- Processing payments using various methods, including cash, credit cards, and checks.
Cashier
POLLO TROPICAL
Orlando, Florida
2025.01 - 2025.08
- Customer service and attention.
- Handling cash and managing the register.
- Processing payments at the checkout.
- Opening and closing the register at the end of each shift.
- Cleaning and organizing sales areas.
Housekeeping
BEST CLEANING COMPANY
Orlando, Florida
2024.08 - 2024.12
- Cleaning and maintenance of tourist villas, focusing on tasks such as vacuuming, dusting, mopping, disinfecting bathrooms and changing bed linen.
Amazon flex driver
AMAZON
Orlando, FL
2021.01 - 2024.01
Management Planning and Control
PEQUIVEN
2016.01 - 2021.01
- Prepare, update, disclose and implement the documentation of the processes, as well as the detection of deviations linked to the services of the Corporate IT Management, following the guidelines, methodologies and best practices of Quality Management and Information Technology; with the purpose of normalizing and applying corrective measures to the processes and services of the area; and contribute in this way with the continuous improvement and the achievement of the established objectives.
Intern
CANTV
2014.01 - 2016.01
Incident and Requirements Attention Specialist
PEQUIVEN
2014.01 - 2016.01
IT User Support Analyst
PEQUIVEN
2013.01 - 2014.01
- Handling of Huawei technology equipment, Insertion of new A32 and STL cards, ABA tests, Alarm check, Test of subscriber port tones, Change of Ring Back modules, Change of Ring back cables (Tone and call current) Bridge between the master and extended freen, in the different CANTV exchanges.
- Address cases regarding requirements and attention to problems with equipment, telephone lines, network points, installation of applications and printers and other breakdowns that may occur to all users of the company in the area of systems, applications and telecommunications.
- Manage the requirements or incidents reported by the users of the Corporation, in the area of Information Technology, providing technical and functional assistance, through the execution of the appropriate procedures for the solution or channeling of requests to other groups.
Formación
BACHELOR OF SCIENCE - SCIENCE
Manuel Antonio Malpica
Venezuela 2000.09 - 2004.09
Telecommunications Engineer - Telecommunications
UNEFA
Venezuela 2004.09 - 2009.11
Enfatiza tus habilidades clave
- Management
- Information Technology
- Responsible
- Creative
- Teamwork
- Emotional Intelligence
- Humanitarian
- Time Management
- Cooperation
- Perseverance
- Proactive
- Dynamic
- Effective
- Knowledge Acquisition
Idiomas
English
Básico
A2
Spanish
Nativo
C2
Cronología
Runners
Resort porter LLC
2025.12 - Actual
Cashier
Tommy Hilfiger
2025.09 - Actual
Cashier
POLLO TROPICAL
2025.01 - 2025.08
Housekeeping
BEST CLEANING COMPANY
2024.08 - 2024.12
Amazon flex driver
AMAZON
2021.01 - 2024.01
Management Planning and Control
PEQUIVEN
2016.01 - 2021.01
Intern
CANTV
2014.01 - 2016.01
Incident and Requirements Attention Specialist
PEQUIVEN
2014.01 - 2016.01
IT User Support Analyst
PEQUIVEN
2013.01 - 2014.01
Telecommunications Engineer - Telecommunications
UNEFA
2004.09 - 2009.11
BACHELOR OF SCIENCE - SCIENCE
Manuel Antonio Malpica
2000.09 - 2004.09