Yennifer Diaz
Tampa,FL
Summary
Dedicated Associate, well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Excellent multi-tasker and team player. Counter help associate who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Overview
9
9
years of professional experience
Work History
Cashier, Front Supervisor
Panda Express
Riverview, FL
06.2016 - Current
As a part-time employee at Panda Express, assess customer needs and responds to questions, clean and straighten work area, organize register area, work with customer service to resolve issues, unbox new merchandise, update register logs, operate cash register with proficiency and work overtime shifts during busy periods. As the Person In Charge (PIC) of the day, my job is to maintain order in the store, make sure everyone does their job, send people on their breaks, give discounts, and do the final closing of the day making sure that safe is ready for the next day.
Education
AA - Psychology
Hillsborough Community College
Brandon, FLJune 2019
High School Diploma - undefined
Spoto High School
June 2015
Skills
- Drive Results: Use abilities to deliver great results in sales, service, and overall customer experience
- Detail Orientation: Strive for consistency
- Operated a cash register and processed sales while utilizing strong customer service skills to increase sales
- Process merchandise returns and exchanges Fulfilled customer orders, handled cash and credit transactions, and built strong customer rapport
- Managed customer problems and complaints with tact and attention to prompt customer service
- Excellent work ethic
- Positive and friendly
- Trusted key holder
- Customer-oriented
- Quick learner
- Team player
- People oriented
- Proficient in cash management
- Accurate money handling
- Opening and closing procedures
Accomplishments
AMSA — American Medical Student Association
- AMSA (American Medical Student Association) member
- Director for Brandon Head Start Community Service (Voluntary work at a preschool).
Certificate of Appreciation from AMSA , The American Medical Student Association, for Outstanding Service To AMSA and the Community.
Timeline
Cashier, Front Supervisor
Panda Express
06.2016 - Current
AA - Psychology
Hillsborough Community College
High School Diploma - undefined
Spoto High School
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