Yennifer Osorio
West New York,NJ
Summary
Focused Quality Control Supervisor offering strengths in team training, management and monitoring. Dedicated to improving system procedures and controls to maximize quality and minimize errors. Observant and detail-oriented in monitoring and improving production activities. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across company environments.
Overview
7
7
years of professional experience
Work History
Quality Control Supervisor
DermaRite Industries
North Bergen, NJ
03.2020 - 12.2021
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Maintained testing equipment in good working order to effectively quality control production lines.
- Developed and initiated standards and methods to fully inspect, test and evaluate materials and completed work in industry settings.
- Collected production samples regularly and performed detailed quality inspections.
- Inspected products and worker progress throughout production.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
Assistant Director
JESUS GUEITS CPA/ATTORNEY
New York, NY
02.2019 - 02.2021
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Delivered clerical support by handling range of routine and special requirements.
- Interacted with customers by phone, email or in-person to provide information.
- Oversaw automated tracking and documentation of data, client correspondence and office operations.
- Coordinated, scheduled and arranged business meetings and travel calendars.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Developed correspondence letters, memos and emails.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Executed record filing system to improve document organization and management.
- Created detailed expense reports and requests for capital expenditures.
Human Resources Specialist
GOBERNACION DEL MAGDALENA
SANTA MARTA, COLOMBIA
02.2016 - 07.2019
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
- Conducted annual salary surveys and developed, analyzed and updated company salary budget.
- Delivered consultative services and recruited qualified and diversified candidates for employment.
- Analyzed issues and employed improvement processes.
- Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
Education
MBA - Human Resources Management
Universidad Rafael Belloso Chasin
Maracaibo -venezuela07.2015
Bachelor of Science - International Business Management
UNIVERSIDAD COOPERATIVA DE COLOMBIA
SANTA MARTA- COLOMBIA12.2011
Skills
- Product development
- Project Management
- Policy reinforcement
- Staff training and development
- Employee supervision
- Quality control tests
- Operational budget forecasting
- Knowledge of quality systems
- Drafting and Administering Contracts
- Recruiting and Interviewing
- Budget Administration
- Negotiation Tactics
- Strategic leadership
- Contract Management
- Staff Management
knowledge
- -English intermediate level
- -Costumer service
- -Human Resource management
- -Quality processes
Employment References
HENRRY PENALVER
cel 718-790-8907
Director Quality Control
DERMARIDE INDUSTRIES
JESUS E.GUEITS
cel 787-240-4820
Director
CPA/ATTORNEY
Timeline
Quality Control Supervisor
DermaRite Industries
03.2020 - 12.2021
Assistant Director
JESUS GUEITS CPA/ATTORNEY
02.2019 - 02.2021
Human Resources Specialist
GOBERNACION DEL MAGDALENA
02.2016 - 07.2019
MBA - Human Resources Management
Universidad Rafael Belloso Chasin
Bachelor of Science - International Business Management
UNIVERSIDAD COOPERATIVA DE COLOMBIA