YENNIFER TORRES GRISALES
Fishkill,NY
Summary
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
TB SHIFT MANAGER
HAZA Bell of Northeast, LLC
Fishkill, NY
05.2023 - 11.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Housekeeping Manager
Kalux Hospitality Group Inc
Fishkill, NY
07.2018 - 09.2019
- Worked with front desk to respond promptly to all guest requests.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Communicated repair needs to maintenance staff.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
PROFESSOR OF MICROBIOLOGY
Institute Of Technical Education College INTEP
ROLDANILLO VALLE COLOMBIA
01.2018 - 05.2018
- Enhanced student understanding by designing interactive and engaging lectures.
- Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
- Created dynamic learning environment that valued instructor and student interaction.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Develop the topics and activities related to the subjects Biochemistry, Food Microbiology, multidisciplinarity, raw materials, agro-industrial operations I to students of the Institute of Professional Technical Education INTEP.
Production Engineer
CI EN EL AGRO, FRUT POP
ARMENIA COLOMBIA
11.2015 - 05.2018
- Provided technical support to troubleshoot equipment issues, minimizing downtime and maintaining production targets.
- Improved production efficiency by developing and implementing new manufacturing processes.
- Increased production volume, optimizing equipment layouts for maximum efficiency.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Planning, monitoring and dispatch of the production of ice cream and fruit pulps destined for the national and international market, development and implementation of the quality management system as well as the development of new products, design and adjustment of the plant and production lines.
Research Professor
Institute Of Technical Education College INTEP
ROLDANILLO VALLE COLOMBIA
10.2015 - 05.2018
- Evaluated complex data sets using advanced statistical techniques to uncover meaningful patterns and insights.
- Contributed to curriculum development by creating new courses informed by current research trends.
- Recruited highly qualified students into graduate programs, enhancing both student success rate and reputation of department.
- Reviewed manuscripts submitted for publication in peer-reviewed journals, ensuring scientific rigor and relevance to the field.
Professor of Biotechnology
Institute of Technical Education College INTEP
ROLDANILLO VALLE COLOMBIA
07.2017 - 11.2017
- Evaluated student progress through regular assessments, providing constructive feedback for continuous improvement.
- Served on departmental committees focused on curriculum development, hiring decisions, and accreditation reviews to ensure program excellence.
- Designed and executed innovative research projects, contributing to the advancement of knowledge in the field of biotechnology.
- Coordinated outreach efforts targeting local high schools to raise awareness about the university's biotechnology program.
- Develop the topics and activities related to the subjects Biochemistry, applied research methodology II, Grade II work, post-harvest, sensory analysis, plant distribution
Professor of Chemistry
Institute Of Technical Education College INTEP
ROLDANILLO VALLE COLOMBIA
02.2017 - 06.2017
- Spearheaded efforts to modernize laboratory safety protocols, reducing accidents and improving overall working conditions for students and staff.
- Served on academic committees, influencing key policy decisions related to curriculum development and resource allocation within the department.
- Mentored junior faculty members, contributing to their professional development and enhancing the overall effectiveness of the department.
- Reviewed manuscripts submitted to top-tier chemistry journals as part of my service contributions to the broader scientific community.
- Develop the topics and activities related to the subjects Biochemistry, applied research methodology II, Grade II work, post-harvest, sensory analysis, distribution of plants to students of the Institute of Professional Technical Education INTEP.
Research Scientist
COLCIENCIAS
ARMENIA COLOMBIA
02.2014 - 02.2015
- Utilized expertise in microbiology, chemistry, and Biotechnology.
- Streamlined research processes to meet tight deadlines for multiple projects.
- Maintained a safe working environment by enforcing strict adherence to laboratory safety guidelines.
- Evaluated new technologies for potential integration into existing research processes, driving continuous improvement efforts.
Education
Bachelor of Science - Agroindustrial Engeneer
Gran Colombia University
Armenia Colombia12-2012
High School Diploma -
Liceo Moderno Campestre
Bogota, COLOMBIA11-2007
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Staff motivation
- Accurate money handling
- Opening and closing procedures
- Training and mentoring
- Team development
- Relationship building
- Delegating work
- Mentoring and coaching
- Staff training and onboarding
- Interpersonal skills
- Inventory control
- Schedule management
- Operations management
- Performance reviewing
- Verbal and written communication
- Team building
- Reporting and documenting
- Shift checklists
- Shift leadership
- Customer service
- Active listening
- Computer skills
- Critical thinking
- Staff supervision
- Coaching and mentoring
- Team collaboration and leadership
- Safety procedures
- Work Planning and Prioritization
- Inventory management
- Assigning work
Certification
- ServSafe Certification, [ANSI( American National Standards Institute), National Accreditation Board(ANAB)- Conference for Food Protection (CFP)][9/2024]
Languages
English
Professional Working
Timeline
TB SHIFT MANAGER
HAZA Bell of Northeast, LLC
05.2023 - 11.2024
Housekeeping Manager
Kalux Hospitality Group Inc
07.2018 - 09.2019
PROFESSOR OF MICROBIOLOGY
Institute Of Technical Education College INTEP
01.2018 - 05.2018
Professor of Biotechnology
Institute of Technical Education College INTEP
07.2017 - 11.2017
Professor of Chemistry
Institute Of Technical Education College INTEP
02.2017 - 06.2017
Production Engineer
CI EN EL AGRO, FRUT POP
11.2015 - 05.2018
Research Professor
Institute Of Technical Education College INTEP
10.2015 - 05.2018
Research Scientist
COLCIENCIAS
02.2014 - 02.2015
Bachelor of Science - Agroindustrial Engeneer
Gran Colombia University
High School Diploma -
Liceo Moderno Campestre