Summary
Overview
Work History
Education
Skills
Timeline
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Yennisley Bermudez

Miami,FL

Summary

Hardworking and dependable administrative professional offering accounting and clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support the organization operations.

Overview

15
15
years of professional experience

Work History

Clerk

Christian Paradise Daycare
Miami, FL
03.2024 - Current
  • Operated cash register to process cash, check, and credit card transactions.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Created memos, letters, emails, reports, presentations as requested by management.

Customer Service Representative

Cayohorse
Miami, FL
11.2022 - 02.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Accountant

Confecciones Tropicales
Havana, Cuba
09.2009 - 06.2022
  • Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
  • Reviewed invoices for accuracy and completeness prior to payment processing.
  • Analyzed financial data to identify discrepancies or trends.
  • Performed general ledger reconciliations on a timely basis.
  • Reported on financial results including balance sheets, income statements, cash flow statements.
  • Maintained up-to-date knowledge of Generally Accepted Accounting Principles guidelines.
  • Examined financial statements and income statements to review company's financial performance.

Education

BBA - Accounting And Finance

Universidad Agraria De La Habana
Havana, Cuba
06-2009

Skills

  • Accounts Payable and Receivable
  • Bookkeeping
  • Financial Analysis
  • Bank Reconciliation
  • Cash Management
  • Computer Skills
  • Microsoft Office
  • Customer Service

Timeline

Clerk

Christian Paradise Daycare
03.2024 - Current

Customer Service Representative

Cayohorse
11.2022 - 02.2024

Accountant

Confecciones Tropicales
09.2009 - 06.2022

BBA - Accounting And Finance

Universidad Agraria De La Habana

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Yennisley Bermudez