Patient Care Attendant
John Muir Health, Walnut Creek Medical Center
Walnut Creek, CA
03/26/16 - Current
- Lead Secretary who assists with orienting of new hires.
Supports administrative and healthcare staff with skilled clerical assistance such as answering phones/call lights ordering supplies and organizing unit inventories. - Familiar with supply chain and inventory par levels. Audit and report inventory while making recommendations on which items to order and restock.
- Set unit specific and team goals in collaboration with executive management and other team leads to ensure better workflow.
- Accurately entering patient information through electronic filing using ehr/EPIC, maintaining paper charts, assist with admissions/discharges and transfers.
- Provide unit secretarial coverage for multiple units during staffing shortages.
- Proficient in Workday, Microsoft word and Excel.
- Assisted nursing staff with tasks that could be delegated to include specimen and blood bank pick up/drop offs.
- Demonstrates knowledge regarding department specific policies and procedures including response to emergency situations.
- Establish customer relationships with internal staff, patients, and healthcare professionals to facilitate qualitative patient care. Ability to work independently and safely.
- Followed safe lifting and transferring techniques to transport patients.
- Reported concerns to RN and or nurse supervisor to promote optimal care.
- Assisted nursing staff in providing basic care services to patients.
